KFC Chorley - Retail Park

Friendly staff. I've been a few times to the drive through, never been in the restaurant. Blue light discount is a bonus too. Never had a bad meal from here.

Awesome Great Experience

Food is constantly good. No grease, chips are amazing, just not enough of them. Only issue I have is the ordering screens say they have discounted when scanning my BL card. It doesn't discount it. The order must be made at the counter if you have discounts. It's fried Chicken, it's always a winner with most

Staff are certainly much nicer than the McDonald's up the road. I mean, like night and day. But sadly their setup is awful. So I can be the only person in there and still wait forever for my food sometimes. It seems priority is given to take away orders even if I've been there 20 mins. I bothered to come down. Why give special treatment to the person who sent a Just Eat driver to fetch their food for them?

My wife bought a £20 bag of chicken with side dishes and a bottle of Pepsi. She asked for boneless but was given boned and the chicken was burnt and tasted off, It was revolting. The server also tried to palm her off with a cup of Pepsi until my wife said that the order usually came with a free bottle. A bottle was given, but on examination at home, we found that the bottle top had what looked like a pin prick in it and was leaking soda. So the meal had to be returned, and a complaint was made because it was burnt and tasted off. If we had eaten it, we'd most certainly been ill. She did manage to get a refund when the young manageress admitted that the chicken looked burnt. Imo service has gone downhill since Covid came along, and people have had to return to work. The attitude is laziness nowadays. KFC used to be a treat and something to look forward to, but that branch has lost our custom, that's for sure.

Got my order wrong, then after doing a review they would give you complimentary cookie I had to go and ask for it, if it was linked they would of brought it over so not happy about going to counter and stating that I've filled in the form