This is the second time I place an order for 2 pot pies and upon pick up the cashier says it’ll be a 20 minute wait because they only have one ready. Then pushes for us to switch one to a famous bowl claiming they’re the same price. The famous bowl is $5 and the pot pie $6.29.
It’s not a huge price difference but the insistence on us switching to another item as well as the service is horrible. I worked fast food in my teens and went above and beyond for customers. The employees need training on how to provide better service. I also dislike that when we brought up that it had happened before he laughed and said “oh you were here 2 weeks ago”.
I being having the worst customer service experience at this location the older lady I believe is the manager all ways rude I talk to one of the employees and she told me that she don’t get fire because she worked for the company for 30 years so just don’t buy chicken there if you don’t want to get yelled out!!!!!
First time going to this location, will be the last. The lady over the intercom in the drive thru was rude. Didn't listen. Got our order wrong. Should have looked, that's on me. Really just the rudeness. Do yourself a favor, choose a different location.
Ordered a 4 piece, and they gave me three.
I eat here sometimes when on lunch brake at school and really the only good thing on the menu is the chicken sandwich or the tenders
they didn't have any fried chicken at 9pm, but this store closes at 11pm. I get sick after have a chicken sandwich here, my throat is still painful two days later
La señora que atiende es muy amargada, eso que habla español y así trata y acosa a los que hablamos su idioma, aclaro era yo el único que estaba comprando no habían personas detrás mio esperando a ser atendidos...
Pulled up at 10:40. They close at 11:00. The girl working drive thru doesn’t greet me with a “hello” or a “how are you”, but instead with a “sorry, we’re out of chicken”. First, I thought she was being sarcastic and pulling my leg, but that wasn’t the case. First, she told me that they were out of chicken and when I asked, are you out of chicken or are you just not making more she said no we’re out of chicken and then I said well what about tomorrow and she said well tomorrow you can come and get some chicken and I said how can I come get some chicken tomorrow if you’re not getting an order tonight Where will the chicken tomorrow even come from well… Then she became honest and said well. We have some we’re just not making anymore sorry. Tell me how does chicken extend their hours to 11 PM but not prepare chicken until 11 PM? This is The result of terrible management. Problem is that I didn’t get KFC chicken tonight. The problem is that I took 20 minutes out of my day to come here I will get back time is the one thing in life that we cannot buy is valuable and KFC store.
Very fast service. Treated with respect. Order brought the items to the car.
Never like before, quality on food is not the same the chicken was overcooked and salty
They gave me raw chicken and the service was so not good I asked for some tickets strips and they took 30 minutes
This location was closed for a while and used to be quite terrible, but since they reopened they are much better! Great food and service now! Worth visiting again.
54.00 for 12 chicken tender family combo, while the regular bone in chicken was only $20....
I order the new Smashbowl and got forced into a Famous Bowl. This business must need 2$. 3.49 turned into 5.51