At this location i was with my friends and I came in to sit down then our waiter proceeded to ask oh don’t you guys want to sit outside he told us Several times to us. We told him no we want to sit inside time so then as we proceeded to enjoy our time, I got myself a Dr. Pepper and it was water down so i let my waiter know he said ok then he went to go fix it, but before he did my friends told me he took a sip out of my cup I guess to make sure of it. When he came back with my drink, he asked me do you wanna taste it first I tasted so I did then I said yeah it’s better now but then he said are you sure do we need one of your friends to taste it for you?I will not be coming back and I hope Misha gets a serious
talking too.
Andrew was fantastic! Food was delicious. Very kid friendly. Good quality food at a reasonable price!
We came in they gave us seats after 10 min note the place was almost empty. We go and pick the menus ourselves and waited about 20 min no one show up to the table to take order we decide to leave
Good food and service. Michael took care of us a is great. Very friendly, attention to detail and quick.
Family of 6 after 20% tip cost us $120! There is nothing special on this menu. Very very overpriced hamburgers. The hamburgers don't even come with french fries they cost extra. What sit-down restaurant makes you orders these separate, especially at this cost? The flavors here are lacking. Save your money and go to Five Guys and you'll be significantly happier and your money will go further.
Picky eater here 🙋🏽♀️🙋🏽♀️🙋🏽♀️ I ordered a chicken breast sandwich and boy was it fantastic!!!!! The chicken was tender, the bun held good , veggies were fresh!! Andrew our server did great with the order, attitude and all! Great experience!!
We had a great experience at Johnny Rockets while at the Arizona Boardwalk! There were four of us, and we couldn’t have asked for a better meal after browsing the aquarium. From the moment we walked in, we were greeted with fast and friendly service that set the tone for our meal.
Now, let’s talk food! We all thoroughly enjoyed our meals! We had the Crispy Chicken Club Sandwich, the Philly Cheese Steak, the BLT, and the Bacon Cheddar Burger with sides of fries and onion rings.
Everything was served hot and fresh. The lively atmosphere and upbeat staff made our meal even more enjoyable. If you’re looking for a quick, tasty bite and a cheerful vibe while you're at the Arizona Boardwalk, Johnny Rockets is the place to be!
Jared was our server, and an absolute incredible experience. Truthfully one of the best waiters we've had in months. Would come back again solefully for his demeanor
We almost didn’t go here because of the negative reviews but I’m so glad we did! Came in with a party of 10, were seated immediately even though it was busy and the restaurant was more than half full. The service was outstanding and the food tasted great. They really went above and beyond. Go here, you’ll be glad you did!
There's a giant sign that says wait to be seated. We waited to be seated, and someone finally told us they were *closed* at 11:30am because they had 1 catering order for the Johnny's Playground camp next door. Just put up a sign & lock the door, then.
Also, they had already delivered at least 50 meals (multiple full trays) and I walked in assuming they were almost done fulfilling the camp order. This sucked, with 2 kids in tow. If you're understaffed, thst's ok, just post it and I won't even try. (Drove to a Sonic south of AZ Boardwalk and ate basically the same thing, for less $.)
This was so surprisingly pleasant. Misha was our server and he was so kind and attentive. It was a breeze to bring in our two toddlers for some post aquarium dinner. The kids loved the mini burgers kids meal.
Great food, great vibes, great service!!! Misha made us feel welcome and taken care of. We notified him of my mom's peanut allergy and he ensured her food and milkshake were handled with upmost care, making our joined bday luncheon one to remember. BEST spot to hit after an adventure through any of the attractions here, especially the aquarium. Seating outside was wonderful and, again, Misha really made this whole experience amazing! We came here a few years ago and the experience wasn't so great, so happy our traditional spot redeemed themselves 🫶🤟🤘 THANK YOU AGAIN MISHA !! You truly were wonderful, we hope we didn't harass you too much =^.^=
Easily the worst experience I’ve had at a Johnny Rocket’s. Food was fine, but service was horrendous. Do not go here.
More than half the restaurant was EMPTY . Yet they kept turning people away and they we’ve been waiting for our food for more than 30 minutes. No manager in sight. Definitely would not recommend we thought coming here after the aquarium would be a good idea since it was nearby!
Most horrible mistake!! Take your business elsewhere people. Take the drive! This is definitely not worth it
Also! Besides the tables being empty & not cleaned the few staff are just sitting behind talking standing around, no one seems to be in a rush to help us out!!
ALSO!! The bill was ALREADY high, ($112) the service was horrible! Not only all of that but the waiter added a $3 tip himself! I had already received a text message from my bank the day my card was ran through for $112, I honestly didn’t think he deserved a tip. I ordered a milkshake and they gave me ice cream water!!! I was so mad, I called and nothing was done about it right after i received another text message 4 days later for a different amount! It’s not about the $$ why would he do that?! I told my husband I was upset about the fact that once your ticket is closed, then it’s closed! Stop messing with it. If you know the restaurant is having a bad service day then the least we could’ve gotten SHOULDVE been a good waiter service!!
HORRIBLE to say the least!!
I hope GERARD at least got told something!
Still sitting here 35 minutes later. No food. Employee telling people they aren’t serving anyone anymore. Group of children here with an organization. Understandable but guess what. Not our fault you can’t organize properly.
Waited to be seated for almost 10 minutes on a weekday. It was not busy at all. Nobody else was waiting besides my family. Both servers looked at us several times yet never acknowledged us. One even came up to put away menus and still nothing. We ended up walking out.
Waited in line for a long time with my family which is understandable because there was an event going on however a group of boys walk in and the host and manager let them shortcut everyone sit at a table and eat their to go order at a table. While me and my family could’ve sat there. My family and I ended up leaving to go to another restaurant
People got tired of waiting and left. Bathrooms gross. Took forever to take order.