JINYA Ramen Bar - Downtown Wichita

My wife won a gift card at a Business community event from Jinya. This was an advertising opportunity for Jinya and the gift card was provided by Jinya. When we went to pay and use this gift card, the server let us know there was no money ever put on the card. They did nothing to try and make this situation right. We paid for our meal, tipped out server, and left. We will never return. The food was good and our server was nice.

So this place was nice, a really cool atmosphere and vibe. They were short staffed because someone was sent home so it was a bit slow but honestly it was cool. The food was delicious, the lighting is nice, the tables are nice, just a good vibe overall. I had the Tonkotsu black ramen, the pork was rich, actually the entire bowl of ramen was rich and delicious! Also tried the tagoyaki, JINYA bun, and spicy creamy shrimp tempura. Those were all really good! I would definitely give this place a go!

The food was phenomenal and the staff were so very kind and attentive. I will absolutely be stopping here any time I am in town. If you have a negative experience at this place, as many have claimed to, you're likely the problem and would have the same bad experience wherever you go.

Good food in a nice place

Server was beyond rude. Did not leave tip. Will be reaching out to the owner.

Went to dinner Tuesday January 30th. Wanted to try something new so went there at 9 with 2 daughters and wife. They said kitchen closed at 945 so we ordered drinks and apps and eventually dinner. I wasn’t rushed but we were ready to order . 15 minutes later foods finally comes out no drinks yet. Chairs are going up around me and lights are turned on and bright. I think the chef is outside smoking or hanging out and I hear argueing and yelling between staff and manager. Ramen comes out, soup is very murky and obviously bottom of the pot. Salmon tacos came late, no flavor or seasoning on it at all,(wife came before so she knows what it should taste like). They were still open but we felt like we were being kicked out even though take out orders were still being placed. Bill was 110. Tipped 20 oh well staff was nice and polite but everything else was unacceptable. I didn’t want to review but I didn’t see an option to send an email out. I also don’t want a refund or anything. I don’t have a lot of time I work 6 days a week in hospitality so I just felt the 1 chance I had to have dinner with wife and kid was pathetically ruined. Didn’t want to call restaurant to have a manager possibly tell me it was probably my fault some how that the restaurant isn’t ran very properly. I would love to support new spots in town but I see why people don’t go venture out and try new places now

My family and I had the worst experience here. First off, I want to say I try not to judge people by their looks but if you're going to be a server at a relatively "fine dining" place you should really have all your teeth. Our waitress had no top teeth and it was honestly disgusting. Sorry to be rude. First, I ordered a moscato which took over 15 minutes to get and the restaurant/bar was not busy enough for it to take that long. Second, we ordered the kids dinner and the chicken came out extremely over seasoned, very crunchy but also very chewy at the same time. My son could not eat the chicken at all, he only ate the fries. So I asked if we could talk to a manger and get the kids meal taken off since he didn't eat it. The waitress said "sure, I'll go see what my manager says". Then we get our ramen, my partner and I ordered the same exact ramen bowl and got thick noodles instead of thin but my bowl came with thin. Our waitress came back over and said the kids meal can't be taken off since he ate it (which he didn't, only the fries) and then I told her about my bowl that was wrong and said nothing about that but proceeded to argue with me and accuse me of complaining to get free food. I said please leave and go get your manager. Another server came over and said our waitress was working on getting our food compt. I told him that I'd really like to talk to the manager after that incident. The manager took over 10 minutes to even come over, keep in mind the restaurant was not busy. After she finally came over I explained how rude and argumentative our waitress was and how she said nothing about my bowl that came out wrong and accused us of "only complaining to get free food". The manager walked away and then came back and said she could compt the kids dinner. I had to ask a 3rd time if I was going to be able to get the right bowl I ordered and she made it seem like it was a huge inconvenience that I asked for the food I ordered. She asked "what's wrong with the bowl in front of you", I explained that I didn't get the right noodles and she just looked at me like a deer in the headlights. After that I was completely fed up with the service from both management and the server, I was completely disappointed and honestly shocked that they had the nerve to talk to a costumer the way I was talked to. I will never suggest or recommend Jinya to anyone. Maybe if they weren't so rude and making false accusations I would have understood not taking the kids meal off but it's the fact the server immediately started arguing with me and telling me I'm only doing that for free food. I hope no one goes through the experience I went through when going to this horrible restaurant.