The best twice baked Potatoes in the galaxy...And the Spish Lazanya is Divine...❤️
First time there and will be back
The deli sandwich lady is the nicest person ever! I go in every week and she always makes a great sandwich. Wait time is usually only 5 mins. Love their meatloaf & corndogs!!!
Jim's has the best Deli Sandwiches, the best meats and the sweetest people. I've been coming to Jim's for 4 years now. Never disappoint. Thank you for always having what I need.
A pleasure to stop by and friendly staff. Highly recommend visiting on the weekend when they got the bbq truck out.
They have wine, deli sandwiches, pastries from bakeries what more could you ask for? I love going to this place! The employees are very helpful if you are not sure what to get from their deli counter. I am beyond grateful for their customer service. I will definitely keep coming back.
Horrible service. The kids working at this store care less if they service the clients or not. I was looking for raw cows milk. The market used to carry it. I was not sure whether they still had it or not. No one in the store could give me a straight answer. The label was there and the product was not. The young girl at the cash register said "We are lazy to remove the labels when the product sells out...
They called the manager who promised to order the item I was looking for and call me when my order is in. Well this was 3 months ago and I am still waiting for the call. Don't waste your time at this market.
I have been shopping here for over 15 years and will not go back again.
Horrible customer service
No attention to detail
No quality control on butcher shop items
Not enough employees to do the work
What can I say! I am behold disappointed in Jim’s. I called in to place an order for pick up 5 days later. I wanted 4 14oz steaks 🥩. Shouldn’t be difficult right. Wrong! When I arrived 5 days later to pick up my order, the young man at the counter asked how can he help me I told him I was her to pick up my order. He asked me for my name and said he would be right back. 5-7 min later he comes back and asked me again what it was that I ordered. I told him again 4 14oz fillet steaks. At this point he said okay and then left for about 10 more min. Mind you I don’t mind waiting it’s the holidays I get it we are all busy. He came back and said here is your order.
Seems to have went okay! After a little more shopping I went home and started to get things prepared to marinate the steaks over night. This is where I lost 😡 it! After unpacking the steaks i come to notes none of the steaks were cut evenly to the 14oz weight I had given. See images. Not to mention after I noticed the huge difference. I weighted it myself and only had 2.9 lbs well 4 14oz steaks should come out to a total of 3.5lbs. So at this point my steaks are not the same weight and are in trimmed. A filet mignon steak should always be trimmed. All in All I was probably better off going to smart and final or a food for less with this quality that I was given.
Looking back they obviously never placed my order or overlooked it or who knows. The young man never apologized for my order not being fulfilled, or apologizing for waiting. After all of the waiting, he had handed me the order, as if it was already packaged and was waiting for pick up, which clearly was not the case. While I was waiting, I could see him talking to the other workers, and was in the back on one of cutting boards so so it’s pretty obvious he was preparing my order right then and there. It was bad service and even worse quality! I don’t care how much something cost as long as I get what I asked for and in this case nothing matches what I asked for.
Never ever again will I go back to Jim’s
The best meats and fish in town! Well new owners aren’t keeping the store up to par. So sad. Out of things all the time and has items from Costco that’s separated and sold separately. Produce hit or miss and an easy thing like milk could be empty for weeks at a time.
Still the best butcher shop in the San Fernando Valley. Steaks, Ribs, Marinades, cut to order, and more. They even have an amazingly seafood selection at another counter. Jim's is just the awesome corner market and butcher shop for the West Valley.
I lived down the down the street.l love this place.
Best meats in the valley and terrific friendly atmosphere and great service 👍
SO DONE with Jim's Fallbrook Market....after 40 years. Mike, Pat, Corey, Staff were great. Always personable, pleasant, with a smile. I've tried to support this market since Mike sold about a year ago....figuring they had their Covid challenges, supply chain challenges, etc. But the rude comment and service I received today....when what I ordered this morning was nowhere to be found was inexcuseable. Hello Sprouts...my new go-to for fresh, healthy, quality meats and seafood, and service with a smile!