Jimmy John's

Me and my family eat there a lot, like every Friday. Most of the time the food us really good well expect the fountain drinks but there is some days where the food could be better. I remember this one day the I got the #1 (my usual) and the bread was really gross and tasted burnt. I got a rootbeer with it and it tasted like watered down rootbeer I was not happy.Another day is when we decided to get it delivered and we don't live that far way, like a good mile but the guy took super long to deliver our food, I mean I get it you have other deliveries but he took over an hour and it said our food was on its way to our house for 30 minutes. So we called and the manager picked up and we told him the situation and he handled it very well and soon our food was there and it was delicious worth the wait ( mostly cause i was supper hungry)

They didn't include the meat!!!!!

The only issue I have is that my Billy Club didn't seem to have any mustard. Otherwise always great!

Great customer service. I eat here a lot and went through the drive through and told them I wanted a #9 all the ingredients but no lettuce, and no onion and dill pickle chips for my combo meal. Of course, I was in a rush and didn’t check my order just to find out on the way to the bank that literally everything was put on my sandwich and I was given an actual dill pickle instead of dill pickle chips. Anyways long story short, I called them to let them know and they asked if I could swing back and they redid the order and made things right and I got the correct sandwich and my dill pickle chips. It would’ve been easy for them to apologize and say there’s nothing they could do at this point since I didn’t have the receipt and didn’t use rewards today. Thanks for making things right and going above and beyond!

Good food veggie sandwich my favorite

Ordered a tuna sandwich from this location today and the amount of tuna on this sandwich was beyond pathetic! You raise prices, charge a ridiculously high delivery fee and this is what I get. Do better! My office orders from you a a lot, that may change.