Jimmy John's

Kudos to the 2 (yes-only 2) employees today during LUNCH RUSH. The 2 young employees were giving all they had toward maintaining order taking + sandwich prep + baking bread + calling out completed orders. My wait time exceeded 30 min. I’m addition to the couple dozen other customers waiting, I witnessed a large athletic team arrive to 1 of the employees announcing “I’m gonna tell you right now we have no bread for you.” Management: these 2 employees deserve the best for staying the course & not abandoning a deli full of anxiously waiting customers. Maybe hire additional staff in anticipation of LUNCH RUSH?

The worst JJ ever. Hard bread. Sandwich not cut in half. Filthy bathroom. Dumpster site is a disaster. Junk everywhere outside. This place is a JJ dump! Shame !

Stop accepting orders you can’t fulfill.

Placed my order 20 minutes before the DoorDash App closed. By 12:21 AM the store is closed, DoorDash still has the order under ‘being prepared’, and a whole graveyard shift to work without a lunch. Good food for the price but NEVER order online because this is one of a series of events in which they fail to deliver their online orders.

Food was good but forgot some of the stuff on my sandwich, disappointed about that part.

Freaky Fast? More like freaky slow. Totally disorganized even with moderate to light traffic. Soda machines were not even working. Should have just gone to chick-fil-a next door.

False hours listed

This used to be a great Jimmy John’s. Since the post-pandemic reopening, though, it has changed. Sandwiches take 5-10 minutes to come out if you order in store. It used to take, I don’t know, 90 seconds to get two sandwiches. We went in last week and the co2 was out in the soda fountain. We let them know, expecting a quick fix and a refill. Instead, they put an out of order sign on the fountain and didn’t say a word to us. No offer of refund, etc, for the soda we paid for. It was really weird. Service over all was indifferent at best. Our sandwiches were ok. I thought mine seemed to be made with day-old bread. Will avoid in the future.