Jersey Mike's Subs

Service was great! Food was good just a little heavy on the salt on my cheese steak sub but overall good!! The staff at the New Cambridge, Maryland location was friendly and helpful. Would definitely order again!!

terrible service, I created an order through Jersey Mikes app and a Door Dash guy shows up with chinese food? He says he.needs to go back to the other house and pick up my food because he dropped it off at wrong house, be back in half an hour! I called Jersey Mikes and they told me I needed to reach out to Door Dash, I told them I didn’t order it through them but through their app. I told them it wasn’t my problem but theirs…I didn’t hire DD, they did, I told them I was coming to pick up my food (didn’t trust DD) they acted like they were doing me a favor! No apology for my time or lost $$. Just rude!

So I ordered a couple of cheesesteaks to be delivered to my home through the Jersey Mike's app. So the delivery guy shows up a half hour later with chinese or mexican food in tin pans, I told him mine was a sub order. He proceeded to tell me that he would go back to where he dropped by food off and be back in about 30 minutes. Okay, I don't want a cold sub nor one that someone else has had. So I called the 1405 S. Salisbury store where I ordered, they quickly tried to dismiss me, telling me I needed to call Door Dash, I explained I didn't use the Door Dash app, but ordered through Jersey Mike's. I then told them it was not my job to do this, if they use DD for deliveries, this is their problem and I would be by to pick up my food. When I arrived at Jersey Mike's the manager said she did me "a FAVOR"??? and called DD herself to get money refunded. If Jersey Mike's using DD that is on them, not me....I never called DD to deliver my food so I had no contract with them, my contract was with Jersey Mike's. And since when is me waiting an hour for my food, losing $7 for fees, gas and my time doing me a FAVOR?? Then to top it off as I am leaving, the manager said to never speak to her employee that I spoke to on the phone that way again! Never once was I apologized to for dealing with something that was not my fault.

2-3pm in Friday your sub is perfect

Absolutely delicious and awesome service

I always love to eat from Jersey Mike's especially with the service they give is out standing food is always delicious and fresh!!!!

I got no major issues. They run a top system like clockwork, good variety and nice staff. But prepare yourself mentally for the corporate portion of capicola and paper thin cheese slices for high $.

I wish they would wipe off the knife before cutting it in half; the previous sub had mayo on it, so it got on mine which didn’t have mayo.