Jersey Mike's Subs

If you are stopping at the Indiana, PA store please expect to wait a long time for your food. I have never seen a whole store full of people that all move like turtles. Last week I put in a online order, it said 15 minutes. I waited a full 35 minutes. They only had one guy doing online's. The store was empty when I walked in, everyone was just staring at this one guy making a load of sandwich's. I had to ask them to hurry up so I didnt have to wait longer. I could have walked straight in the store and gotten out of there faster and thats ridiculous. If you see a older woman (in her late 60s at least) just turn around and walk out. She is SO slow. She will just watch the cashier do their job even though her job is to top the sandwich's, like she so wants to "supervise" the process and tell them what to do, you can see her itching to say something, she wont even let them wrap the sandwich's she's made so that slows her down even more. She wraps them like she is wrapping fine china, so stinking slow. She wont even start on the sandwich's until she is done watching the poor cashier ring someone out. And then, she moves like she is under water. Boomers that are that worried about the "young ones" doing the job right should not work in a "fast food" place. I watched the grill guy do one sub at a time. Today they had just opened, and a hot sandwich was ordered from someone in line in front of me. Grill guy started it. Another hot sandwich was ordered in front of me. Grill guy WAITED until he had finished the first sandwich before putting the toppings for the second sandwich on the grill. I watched him stare at the melting cheese from sandwich one, not moving at all, not starting the other customers sandwich. Who does that? Its not that complicated to throw meat on a grill, do you really have to do one at a time? At the end of the day this is supposed to be fast food. The key word here is fast. For a company that charges almost 20$ for a giant sandwich you think they could pay their workers enough to move at a normal if not picked up pace. Either that or hire people that can do the job instead of standing around doing nothing while you, the customer, wait forever to be served and out the door. And dont get me wrong, Im not a Karen, but Im not going to wait 15 minutes while watching the workers just stare at me and not be angry. Despite me enjoying the food its never a justification for me to stop anymore as I know it will always take at least 30 minutes. At a sub place. Thirty minutes... Order at your own risk.

Loved my sub and so did my family and the staff was super nice. 100% recommend

Ordered through door dash, I put specific instructions saying to deliver my food to me due to having a front gate. The guy just left my food outside in the heat. He could have at least knocked on the window or something.who knows how long my food was sitting outside for.

I just love this place

Firstly, the staff is extremely friendly and inviting. I've never seen food service staff so zealous about their product, and it goes a long way. Secondly, Jersey Mike's is about the only place in Indiana PA where you can get a real hoagie. Indiana and Western PA in general don't seem to understand or appreciate quality hoagies: Fresh products, a good role, thinly sliced deli meats and cheeses, olive oil/red wine vinegar, etc. It's not the most exceptional hoagie out there, but it's the best you'll get in Indiana by a long shot. Lastly, as far as I can tell, it's the only place in Indiana that actually makes its "Philly" cheesesteaks Philadelphia-style. Indiana has a lot of self-proclaimed sub/hoagie shops (looking at you 9th Street), but with the addition of Jersey Mike's, it finally has a *real* one.

Waited 45 minutes for 2 giant subs mikes way. The cashier directed people in and out of line making it harder for the other staff to get things made in the correct way and a timely manner. The cashier also was not very vocal and did not use the names for each order (that was on the ticket in her hand) and just called everyone sir or mam confusing the line. She also talked down to a staff member in front of the line of customers since he brought someone else's food up that was ready with that person's slip instead of the woman in front of her who was getting her multiple sandwiches. Otherwise the food was good but the service sucked. We will most likely not be back.

I ordered the chicken bacon ranch and I was in and out within a couple minutes. The bread was fresh, toppings were fresh and perfectly grilled, the associates was so kind and gave the best customer service anyone could have asked for. Thank you for the great service and even better sub!

The sandwich was so amazing. Fresh and taste so good. Worth it with a coupon.

Ordered food watched the guy on grill walk out back and and chill texting on his phone for at least 5 minutes before coming back out and starting on what he was supposed to be doing the manager need to fix this bullcrap won't be back

Extremely expensive, can have a sit-down meal at an upper end restaurant for the same price