Jersey Mike's Subs

Typical jersey mikes but the staff is terrible, everyone stands around not doing anything even while there’s a long line, come here if you want to wait forever

I’ve been to this location a few times. I’ve only ordered online as I’m pretty introverted and anti social, and my order is always perfect. Usually, it is even ready to go a few minutes before the pick up time. I’ve never interacted with anyone here, which I enjoy, because I find the experience of picking up an online order pretty self explanatory. I just walk in, grab my sandwich off the shelf and enjoy at home. Yum :)

Made an online order at 11:52am for a 3pm pickup for a time sensitive event. Got to the store a little after 3pm and my sandwiches were just being made. Waited almost 20min to get my order complete. No apologies, No urgency, and Not a single person in line ordering. I’ve noticed this stores management and customer service has been lacking severely! Sad!!!

You can't beat this level of fresh n flavor! Consistent across every store I've visited in their chain!

I don’t appreciate coming to a store and being told it’s closed 15 mins before it’s stated. You don’t know how far I drove to be told that. Never again

Date of incident(10/27/2023). I placed an online order for pickup at 1:12 p.m. and did not receive my order until 1:34 p.m. Moreover, staff members were not accommodating as I patiently waited for my food. No one asked me if I had received my order. To make matters worse, the guy with the (love symbol) tattoo on his face, the person who made the sandwiches, took the bag and threw it on the pickup rack. Already behind schedule in meeting my girlfriend for lunch, I quickly picked up my order and began to walk to my vehicle. Another customer who watched the incident came outside and said it was rude and unnecessary. When I arrived at my destination and checked the bag, one order was incorrect. I ordered #42 Chipotle Chicken Cheese Steak and #16 Mike's Chicken Philly. Instead, I received two number 16s. I love Jersey Mike’s, but I will NEVER return to this location!