Jaxon's - Eating House

4.4
(128 Reviews)
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Ratings of Jaxon's - Eating House

google
Google
4.4
(128 Reviews)

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Recent Reviews

google
Mar 2024
Excellent setting, excellent staff food and drinks. Recommended!
google
Jan 2024
Nice
google
Dec 2023
If I could give Jaxons negative stars, it would not be enough. We didn't even get around to using this venue due to the disgusting behaviour of its owner. My friend planned to have her wedding reception here and I am so thankful she did not. Firstly, when going to view the venue, the excitable General Manager, told us they could provide a BBQ style buffet, with lamb shanks, grilled salmon and food inspired by the Greek/English bride and groom. We then asked to see the main dining area but was unaware an event was taking place. This didn't stop the GM from insisting we take a look so we popped in there and quickly realised we had crashed a funeral wake. We hurriedly left and said we would come back when there was no one there and in the meantime they would email us a menu. Despite clear communication and promises (by the owner and GM) that Jaxons could deliver this Greek/English style buffet they sent us a copied menu of the local turkish kebab shop selection (literally copied and pasted from a website) and what can only be described as an Iceland style buffet. At this point we thought it was best to liase with the owner with some ideas of what the bride and groom hoped for (such as grilled meat and veg, lamb shanks which was the GM's idea) and if we could get together and see what was achievable when next visiting the venue. When we arrived we were met with the owner screaming at my pregnant friend that "what you want is ridiculous, I suggest you find another venue." To say we were shocked is an understatement. The owner stood there screaming at us as my friend sobbed and was left frozen. After I interverned and calmed the situation down, I asked the owner what they were able to achieve for the wedding buffet. This consisted of him going back and forth from the kitchen showing us the Costco bought produce, oven food and deserts that they use. I mean I love a bit of Costco but didn't expect this for a "highly rated" restaurant. The owner then continued with bad mouthing other customers that they had stained his carpet and how he's had to pay for it to be cleaned and talking about his failed lorry business. We left shocked, knowing we would never come back and we could not allow our friend to continue with this venue. Steer clear! EDIT *** The fact that you have gone through your reviews and replied with what you have, pretty much sums it up. I also think you will find that it was us that decided not to go ahead with your venue after your disgraceful behaviour and the sea of red flags that you proudly waved!
google
Dec 2023
Some of the reviews were a bit divisive but gut feeling said to have a look. My wife and I really loved our meals. The Brie and Chutney starter was absolutely delicious!! My wife had the prawns and loved them, everything tasted fresh. Roast main was delicious, everything made sense, presentation great, offered choice between horseradish, mint sauce and mustard which was nice touch (I picked horseradish). I had lamb which gravy was sweet and complemented well, wife picked beef. Kevin, the owner, was hospital and was the staff who were really friendly. Despite my son running around, they were not touchy or displayed any signs of being annoyed. Highly recommend this place, hidden gem.
google
Dec 2023
Went here for the first time yesterday and had a lovely meal with family. The food was excellent quality and reasonably priced. The selection/choice on the menu was just right. Lovely decor. Staff attentive & friendly. Plenty of car parking space. Would definitely recommend.
google
Nov 2023
Held my mother's wake here yesterday. Excellent food, bar and service. Lovely room with a table for us to put photos etc. Did not feel rushed to leave. Very good value for money.
google
Nov 2023
Recently held the celebration of my father in law’s life at Jason’s Eating House The staff were helpful, friendly and professional. Loved the idea of a memory table that allowed us to display items that were particularly relevant to the deceased life . The buffet was extremely good and despite having more people attend than we had catered for there was more than enough food and everyone enjoyed it. Many thanks to Denise,Kevin and the team .
google
Oct 2023
My husband and I had our Golden Wedding Anniversary Lunch here yesterday along with my nephew and his wife celebrating their Silver Wedding Anniversary. The three course lunch was perfect. The service was excellent and really friendly. Our family of 17 really enjoyed themselves. Thank Jaxons. X
google
Oct 2023
I visited this place for the first time, and the service and professionalism from the staff were excellent. I would recommend and definitely visit again.

Frequently Asked Questions

What is Jaxon's - Eating House's rating?
Jaxon's - Eating House is rated an average of 4.4/5 stars across various online platforms.

+44 1708 560056

Cranham Golf Course St Mary's Lane, Upminster, RM14 3NU