Jamba

I can see why this place has such horrible reviews... they have a 20 item list of stuff they don't have. Just close for the day lol

Honestly, most of the time, they round out of everything. Make no sense to keep it open. Today, 4-8-24 samething i went and didn't have anything. ‍♂️ ‍♂️ ‍♂️ ‍♂️ ‍♂️ ‍♂️ ‍♂️ like seriously, what's going on. I like there ,juices, smoothies, i hardly get luck went they have everything. One

Lately this Jamba Juice has been falling short on customer service. Now I’m NOT talking about the employees being rude or anything, they are polite and do good work but what I’m referring to when I say customer service is the employee not doing a little extra to make a customer happy. Now I’m not sure if it’s management who put these rules and the employees take it by the book or if the employees just being lazy In my case I had 2 situations. Situation 1. I showed up to this location around 9:15pm, Google maps says they close at 10pm so I left my home thinking im gonna go get me something from Jamba Juice because I have time. I get there order a bowl and the guy says he can’t make it because they don’t make bowls past 9 because they started cleaning stuff already, now I get it, it was a little late and they need time to clean things up but what I wanted to order didn’t require but 2 things to be used. And their was no one at the store at the time. That kinda made me upset and didn’t want to waste the trip so I ordered a smoothie which was ok and the guy ended up using one of the things needed to make my bowl anyways. He could have said we don’t make any bowls after 9 because we started cleaning stuff already but don’t worry I got you let me make it quick. Anyways that’s situation 1 Situation 2. Went in for a bowl at 5pm much earlier This time I did get my bowl, I asked can you sell me an orange juice. The girl looked at the machine and said I can’t because I just cleaned it and we have to leave it clean for the next shift person. In a way I definitely understand leaving stuff clean for the next person but then I’m thinking umm ok does this mean I have to wait for the next shift person to arrive to get a dam orange juice? Or Jamba Juice has cut off times to get an orange juice when employees are about to change shifts? What the heck!? As a customer I expect to get what I want to order unless the circumstance doesn’t allow it which the only circumstance I see that is reasonable should be we are out of the ingredients to make the order, other wise make what I came to buy. That’s what the business is there for to make money, to sell the customer what ever they order and make them happy Now an orange juice maybe isn’t that expensive but this Jamba Juice lost out on how much ever that juice cost because this girl didn’t want to make me one because she had cleaned the machine already at 5pm. Again this may be management that put these rules and forgot to explain that the business needs sell no matter what. Or the employee just doesn’t want to do it. Hope they fix whatever is going on here soon otherwise I’ll go to another location.

Great service by the manager

Beware!! Update: store has not responded. The employees I spoke to said "I'll give your phone number to the manager bruh". What a joke. No professionalism. Stay away! I ordered on the jamba app on 12/28. Upon arriving the store was closed due to inventory with a sign on the window. There was no way to cancel the order. The manager/owner closed the CC transaction as a sale instead of letting the credit authorization drop off. Either someone didn't know what they were doing in the CC processing, or they closed the sale on purpose. This is either a shady or incompetent business. You cannot trust placing an order in advance with this establishment.

A great selection of smoothies. And so far I haven't had a bad experience with the smoothies.

Excellent pb banana smoothie

The guy working this morning excellent service