Jade Palace Restaurant

Quantity and quality is very poor.

We got take out because our favorite Chinese place has been closed a while and we aren’t sure if they’re coming back. We got our usual which are typically safe among most places. I got honey chicken and it was the weirdest and most unappetizing version I’ve had. There were nuts and raisins which I’ve never encouraged and the breading was so weird and it was inedible. The fried rice was so salty I have never had rice this bad. It was incredibly expensive for an inedible meal. We will not be back and we used to love Jade Palace. Unsure if it’s an off night but I couldn’t eat anything we ordered.

I got there when it was opening so it wasn't too busy. The food was really good. Plenty of parking.

I went here with my family when I was a kid all the time. Once I got older and then with covid world, I haven't been back, but always wanted to try it again. My bf and I decided to give it a try since we've been looking for a good Chinese restaurant in the area. We went on a Monday around 11:30am, just for the specific time frame some may ask. The customer service was fast and whatever you asked for, they gave you. Very polite and attentive. Not many people work there, but they stay constantly busy with take out orders so be mindful that just because you dine in and you are the only table, they actually have many to go orders to prepare plus yours. The food was incredible!!! The other couple that were dining in right before us, even told the waiter how good the food was and they got to go orders of their exact meal. The chicken skewers are great, most places you can't tell it's chicken, but these actually have such a good flavor. My bf ordered the tempura shrimp, veggies, and chicken with hot sour soup and he was so surprised at the size of the meal and the quality. I got the almond chicken, and it was just as good and creamy as I remembered it. Also, I got kimchi(homemade) and egg drop soup, which you can never go wrong with it. The kimchi tasted so much better than the store bought one i usually buy and had so much garlic in it, which just made it so mich better. We did end up taking most of our order home because it was so much food for the price, which is great. Everything tasted fresh and flavorful! Next time we'll try to get pictures of our food. The restaurant is very clean, has slight music playing(perfect volume), majority of the time you may be the only dine in table, which isn't a bad thing at all. Overall our experience was fantastic! We definitely recommend and will continue to get food from here again! Very pleasant experience! TRY IT IF YOU HAVENT YET AND LOVE CHINESE FOOD!

Delicious and reasonably priced eat in experience. We had a group of 14 people and the staff were very gracious and served us well. We dined on a Sunday and it was a quiet and clean environment. Can’t wait to go back for more!

Great food and great customer service

This is the first time I've been here since COVID started. I had the Rainbow Chicken, it was delicious! My server was Friendly & knowledgeable. It was a nice quiet lunch. I'll definitely be back.

I’m not sure how they managed to make a fried chicken dish soggy, but it had the consistency of snot. Do not get the dumplings unless you like uncooked dough. Fried rice should not be spongey, wet, and tasteless. Save yourself some money and go to the frozen food isle and microwave some Chinese food. My wife and I literally threw our food out and got some fried chicken from Sheetz.

For 4 1\2 years, my wife and I would visit Jade Palace once a week. Unfortunately, those days have ended. The food quality has decreased tremendously and prices have gone so far up they are no longer affordable. Also, the employees used to be very helpful. Now the employees are extremely rude! They promised me on 3 different visits they would write something in Chinese for me...I wanted to frame something and put it in a room. The 3rd time, they said "maybe next time, we are too busy" even though my wife and I were the only souls in the place. I asked can you please write it? Because they had already promised 2 times before but did not fulfill the promise. They refused and I heard the owner calling me strange. How is it strange to want "welcome to my humble abode" written in chinese? Whats strange is you promise but do not fulfill your promise. They obviously care nothing for their customers and it shows. Lynchburg has better Chinese food.

Best place for great food. Moved away from Lynchburg. Drove 3 hrs out of are way just to eat there. Best pork fried rice. Had to laugh about this survey when it asked about price. Food is so good price doesn't matter, but it's better than the place we have near us. Tempura shrimp is better than anywhere else.

Jade Palace never disappoints! Chicken & Broccoli is my go-to, but they have an amazing sesame chicken as well & there's a white meat only option for it as well.