The food took too long, and the employees were angry and they were very unhygienic (nails were too long and dirty and their clothes were very dirty and in a restaurant they are supposed to be hygienic, and the food was wrong. Terrible service
Ratings are in context of the universe of Jack's. Most of my visits are late nights after a night out. Fried taco's are a staple that we've become accustomed to, not a Mexican food, but a greasy snack to sop up the alcohol. Standard order is Tacos and Jalapeno poppers. This is a guilty indulgence that is comfort and it is stable institution for after hours trips.
3 ITEMS were missing from my order, so thanks for stealing about $10 from me. Is it REALLY that difficult to put the RIGHT AMOUNT of food that someone orders and PAYS for in a bag?
Lady on nighshift argued with me about an extra soda I didn't order and instead of giving my money back for the drink and fixing it she argued with me and threw the drink away and made a new one. I opened my food it was missing a fry.
I just received the best service, hands down, of any fast food establishment I've ever visited.
This is good. Staff is friendly. Food is good. Moatly clean building. Only thing is. Its really cold in there. Its like 50 degrees in there. I wish it would warm up in there a little bit.
Fries were covered in burnt mystery crumbles and was 100% not pepper. Disgusting