I believe the worker name was Caleb. This kid was amazing. His boss was not. He's was at drive up and she yelled at him to get on register. He's on register and the fryer are going off like mad. He excused himself to pull fries that his manager dropped, but wasn't pulling. Came back to finish our order. Manager his yelling at him to do drive thru. The girl making sandwiches is grabbing everything with her gloved hands. But totally cross contaminate frozen raw food with cooked food. Caleb tried to jump in to help her only to have the manager yell at him again. The manager almost had this awesome kid in tears. The manager definitely needs further training.
Hands down, has to be the worst Jack in the Box I have ever been to. I and other customers shouldn’t have to wait for 30 minutes just to get our food. Waited 10-15 minutes just to get my order taken, then another 15 minutes waiting. (Not even short staffed by the looks of it). Then when I got my order, of course they forgot a couple of items. Went back around to get the items they forgot, and they tried blaming me, like yeah I definitely ate my 3 items in a matter of a minute. I’d rather go to a Jack in the box in Downtown Seattle at this point..would at least get my food in about 5-10 minutes. This place has and/or needs a new owner or just needs to hire new staff.
I wish I could give 0 stars. The Lake Stevens location is the worst jack in the box I have ever been to. Constantly messing up the orders or the service is extremely slow. They asked multiple times what I was waiting for at the window then had me pull forward after 10 minutes due to them messing up the order. Finally got my food and the fries were hard and old, the egg rolls were burnt, the burger wasn't bad it was just cold. I would not recommend this Jack in the Box to anyone ever. I keep hoping they might have hired better but NOPE.
A Whimsical Hostage Situation: Jack in the Box Made Me Do It! Rating: ⭐⭐⭐⭐☆ (4/5 stars) Ladies and gentlemen, I find myself in an unusual predicament as I sit down to write this review for Jack in the Box. You see, I am not alone in this endeavor. No, dear readers, I have Jack himself looking over my shoulder, waving that giant foam cowboy head menacingly, while intermittently offering me curly fries to grease the wheels of my wordsmithery. Picture it: I walk into Jack in the Box, a place of burger-infused dreams and taco-filled fantasies. Little did I know that my culinary escapade would quickly turn into an exercise in whimsical coercion. There he was, Jack, in all his bobble-headed glory, perched atop the counter, as if daring me to take a bite of a jumbo jack while he analyzed my every keystroke. Now, I must make it clear that I didn't mind the initial intrusion. I mean, who wouldn't want the mascot himself overseeing their fast-food exploits? But as I sat there, musing over whether to give the spicy sriracha burger a go or stick with a classic burger, Jack's foam gaze grew more intense. It was as if he knew the fate of this review rested in his plastic hands. With trembling fingers, I ordered the infamous "Munchie Meal" (I swear it was my own decision!) and prepared for a gastronomic adventure that only Jack in the Box could deliver. The food arrived, a glorious assembly of munchies that would put a stoner's midnight feast to shame. There were curly fries, onion rings, tacos – oh, the tacos! – and a half-melted milkshake that seemed to defy the laws of thermodynamics. As I took my first bite, Jack leaned in, foam cowboy hat scraping the ceiling, and asked with a wink, "How's that ultimate cheeseburger treating you, my friend?" His presence was simultaneously unnerving and oddly comforting. The food itself was, as always, a glorious mix of guilty pleasure and sheer indulgence. It's as if Jack knew that he had me at "Munchie Meal." But the pièce de résistance was yet to come – the inevitable moment when I would put pen to paper (or fingers to keyboard) to recount my Jack in the Box experience. As I began to type, Jack's foam hand clapped my shoulder, and he declared, "Remember, my friend, honesty is the best policy! Tell them how I made you do it!" So, here I am, submitting to the whims of a fast-food mascot with a penchant for dramatic flair. Jack, you may have coerced me into this review, but I must admit, your food did the talking – loudly, in fact. The flavors danced a cha-cha on my taste buds, and even as I question my own sanity, I can't help but appreciate the memorable dining experience. In conclusion, if you're in the mood for food that's as quirky as the mascot himself, venture into Jack in the Box. Just be prepared for a review-writing experience that's quite literally overseen by the one and only Jack. And remember, folks, this review was not brought to you by free will, but rather the whims of a foam-headed puppeteer.
This place is a joke. The order is wrong about 95% of the time. The employees have no customer service and they park you even for the smallest of orders to keep their times down, they literally had me waiting to serve me the wrong food, and uncooked fries. Do not waste your money here this place needs to be shut down. The owner should be embarrassed for this business.