Insomnia Cookies

Dietary restrictions: Vegan and gluten-free

Some of the best cookies you could get

Pedí galletas libre de gluten y después de comerlas me ha dado una reacción alérgica terrible. Ponen en riesgo a sus consumidores al ofrecer productos libre de gluten y terminan estando en pésimas condiciones para el público al que se dirigen.

TL;DR - would give negative stars if I could. Ordered cookies that never got delivered and staff never tried to fix the situation. — I ordered some cookies through the site to be delivered to a friend who was going through a personal crisis. The cookies were never delivered - the photo the delivery person sent was of the cookies on a bench. (I attached the image here bc seriously?!) My friend called the delivery person and they hung up on her. I called and after going through the runaround with a staff person for a while, they finally said they would resend out the order… but they never did, and they also never gave me a refund. Would not recommend - was an absolute nightmare to deal with and was just trying to do something nice for a friend.

this store hires literally anyone. every time i come in here they never have the cookies they’re showing because employees slack off constantly. they’re always hostile and aggressive. tonight (3/12) when i walked in, a guy in a red shirt was super hostile and chain smoking outside the building the whole time. he said “i’m leaving to smoke” after i just walked in, and came in aggressively saying people take forever to order and think it’s mcdonald’s but why does that matter. he should be doing his job and serving the people who come in no matter what. he claims people were taking forever to order but he was outside smoking the whole time so i was never able to place an order. this place is supposed to be a simple cookie shop for me as a college student coming to 18th ST to enjoy the nightlife. like bruh it’s literally called insomniac cookies and i can’t even get a cookie at 10pm despite y’all not closing for hrs after that. again THIS STORE HIRES ANYONE AND WILL NEVER HAVE THE COOKIES READY. HORRIBLE SERVICE! VERY HOSTILE!

This is the spot! The cookies are always warm, the ice cream is always cold. Never had a bad time here. Hey #corporate, the dude working the counter had a great movie tie-in idea for Dune themed cookies, you should check it out.

At 8:35pm, was told they wouldn't serve any more customers. This place is supposed to be open until 1am. Bad attitude and service from the person managing today.

Cookies