Late night sugar cravings!!
Doordash driver didnt deliver my whole order but i submitted a form online, the store manager called me back within the hour, offered to have a replacement sent out, and when I said I wasn’t home anymore, they offered a full refund. The food they did deliver was delicious & still warm and the store manager went above and beyond to be kind, understanding, and polite on the phone. Will be going back after this experience.
I visited this insomnia cookies location tonight around 5:30. The woman working at this time deserves a whole RAISE. Talk about customer service, she was so helpful for us first timers at the store, and informed us that she had just fulfilled an order for over 200 cookies and made up for not having the cookie flavor in stock that my boyfriend wanted by going above and beyond. The cookies were fantastic, the ice cream was amazing. THANK YOU INSOMNIA COOKIES!
Very quiet, and relaxing. However extremely limited seating. We got ours to go so it didn't bother us. However not much space inside to wait to order.
One of the worst delivery I've ever seen. The food had delay over an hour and half. It did not been delivered to the place I asked for. For anyone trying to order their food, I suggest not. You will end up getting your food after two hours.
I’m not one to make reviews but this just made me sad. There were not 6 cookies and they came destroyed. Only one was intact sort of.
Great and easy for birthday delivery at college!