IHOP

Good hot food Parking: Plenty

Came in around 5am this morning so my family and I could eat before our 13 hour fast, which starts around 6. We got there, sat down, the waiter explained she’s the only server and there was only one other table other than me and my family. The waitress acknowledged we had dietary restrictions and ensured the grill was clean before cooking our food. 20 mins go by, we had no one check in on us, no water refills, nothing. As time got closer to 6, we started panicking because we didn’t think we were gonna get our food in time before our fast was closing. Another waiter was cleaning tables and I asked him for an update, he said they’re working on it, should be right out. 10 mins go by, I ask him again and he said “I can’t do anything” - yeah ok cool I get that but we’re on a time crunch now. Food comes out - (not all of it though) and the ”manager” comes to check in on us, we explain the situation and he said he’ll bring waters out. Few minutes goes by, we close our fast and then finally he brings water out. I let him know our fast has closed, he slams the waters down and gets our check. My family and I are just talking and a few minutes later he tells us we can come to the front to pay - sounded like he wanted us to leave. We went up, I told him I didn’t feel comfortable paying the full bill since we didn’t get all of our food, he said don’t pay and that was it. As we were leaving, he yelled “don’t slam my door either”. Excuse me? You and your staff were in the back the entire time, didn’t check on us once or give us an update why the food was taking so long, we explain to the staff why we’re being impatient and only had 7 mins to eat, and the passive aggression wasn’t necessary. I wouldn’t go back and I’m sure the manager wouldn’t wanna see us either.. (he’d probably be in the back anyways)

Worst service ever. Won’t be back

The actual service was really good, it just took to long to come out.

Staff were not friendly or attentive. They gave me about an ounce of gravy for my biscuit, tha bacon was burnt and I didn’t receive my sausage links. The gravy had a chemical taste to it. My gf’s had one crispy pancake and one undercooked. I asked the waiter for a tea refill when he brought out food and I didn’t receive until I was almost done with my meal. I waited for 10 minutes to pay my check before I went up to the counter to pay. And we went when the place was only a quarter full. When I went to pay there were three wait staff standing around talking and they mentioned people with menus waiting to be served. Horrible restaurant and has tainted my view of IHOP.

Atticus was by far the highlight of my visit. The food was good as well but the air conditioner was set ridiculously low. Making it hard to enjoy. There were only two young men working diligently whilst what I could only assume to be the senior staff walked around looking unpleasant. Thanks again Atticus. I certainly couldn't tell that you were new.

The staff was great. Welcoming and friendly. Food was prepped perfectly. International House of Great Food

Good