House of Fortune Vegan Cuisine - Chino

Update 04/2024: updating review to reflect recent experiences. Changing review from 3-stars to 1-star. We have continued to visit this restaurant simply because the food had been good (not consistent though) and it’s hard to find fully vegan places. However, I don’t know what has changed but in the last year or more we have noticed the amount of oil used in dishes has gone up quite significantly. One of the reasons we chose this place over others is because the food used to not be as oily as some similar style restaurants. Our last takeout visit had pretty much confirmed that the quality of food had gone down and the prices are still just as expensive, if not more. The amount of oil in our various dishes we got was staggering. The oil was so thick you could taste it coating your mouth as we ate it. When we looked at the bottom and sides of the dishes you could see exactly how much oil was there…it was layers of oil (including a picture of one of the dishes — you can see the amount of oil here and that was hardly half of it within the whole dish). The oil also dampened the flavor and made it taste like there wasn’t much there. We also noticed a lot of the dishes were overly sweet with the sauces. We’ve decided to not return for now in hopes that they will remedy this issue. —————————————————————- We’ve ordered here 3-4 times now after discovering the his place with one time being inside (dining inside the restaurant). As plant based eaters we were extremely excited to discover this place and even more excited when we tried it as the food was great. However, I started out with 4-stars but as I kept writing the review I saw there we’re more cons than pros and remembered some of the frustration I’ve experienced thus far so we are at 3-stars with room for improvement. Pros: -the food has been consistent and tasty each time, fresh, homemade, seasoned, and hot -menu: this is both a pro and a con so I’m placing this in both categories. It’s a pro in the sense of there is so much to choose from and to try, but the menu website is painful to navigate due to the the sheer size of the menu -portion size is slightly smaller than you’d expect for some of the prices -dining in was a great experience as the waiters were very attentive and hospitable Cons: -no way to order online other than having to sign up for a 3rd party delivery service (and you’ll likely end up paying more per dish - for example; DoorDash was charging nearly $2-5 dollars more per already expensive dish). In this day and age where well over half of the sales can come from online I’m surprised to see no way to order directly on their website. -calling in your order can be extremely frustrating since they’ve implemented some new automatic robot ordering system. I literally called 6-7x because the robot couldn’t get the order right even after speaking clearly and repeating myself. The last time I called before giving up and going elsewhere someone finally picked up the phone and I was able to place an order. This robot is trash and you’ll end up just making people frustrated enough to go elsewhere if this stays around - I wouldn’t put that much effort into it next time. If I call and hear the robot we will make other plans. -prices: the prices are super expensive for the amount you get and for what it is (mostly veggies, grains, tofu, soy meats, etc). There is absolutely no reason for a dish of veggies (for example, bok choy with no other veggies or add ins) to cost nearly $20. -menu: like I mentioned above the menu is a pro and a con. If you dine in, they don’t have physical menus and with the size of the menu (the menu is massive, I warn you) it’s hard to filter through everything via the online page you have to access from your phone by the QR code because the webpage sort of sucks just by the way it’s laid out. Worth it?: Yes. All in all the food is great and it is worth a try. While this will be more of a once in a while thing for us due to the prices it’s still worth a try and you’ll never have the same thing twice.

Fantastic food. Bao buns are incredible.

Nice place

The dishes are salty, oyster Mushroom very pale, lack the right flavor... there're only 2 tables included us eat in when we left, and I went because of the good ratings , waitress said no to new chef, plus not to mention the pricy ticket... Service was the only good thing. I will not return.

I have been here multiple times. The food is outstanding! I love the bao buns and orange chicken. The Jasmine milk tea was delicious (I got mine with soy milk). This is a vegan haven. ☺️ ❤️ Vegetarian options: Menu is all vegan! ❤️

Outstanding restaurant! Food was great but the staff is what stood out. I watched two women throw temper tamtrums and try to bully the 2 girls working there because they were at capacity due to reservations. They held their composure even though they were near tears. Good for them , will come back for sure.

Excellent

Delicious vegan food. Excellent service

This is our go to place for Chinese vegetarian dishes. All dishes were well prepared and quite authentic. We had the mooshu pork (substitute meat of course) and bamboo shoots with not-real pork. Both were very good. In particular, the added cucumber in the mooshu pork really made the flavors of the dish stood out. We’ve always had the deep fried oyster mushroom in the past, which was our favorite, but today we opted for something different. The sitting area is kind of bleak, but the food is good. Vegetarian options: Authentic Chinese vegetarian dishes. Parking: A large lot. Wheelchair accessibility: Yes, plenty of room.