Hideaway Pizza

Garlic knots were burnt. Original pizza was made wrong. Server and manager made it right.

Waitress was top A #1 for us. Grandparents with our 2 y/o grandson ❤️

Great food and great service.

God service ande pizza

Tulsa Hills location. Greeted at the door and seated immediately. Server approached and took drink orders. Brought drinks back and took our food orders. Food came out timely and fresh. Server checked on us appropriately and made sure our drinks were full. Server brought to go box and bill. Check out was easy. Place was clean and staff friendly and professional. Will go back again.

Delicious!

I ordered a pizza online for family from out of town since I couldn't meet them for lunch. They wanted to dine and the restaurant since they wouldn't be able to eat it in their car. After ordering the pizza I found the restaurant to see if there will be a problem. I was told by the restaurant that that wouldn't be an issue. That was absolutely wrong! When they got to the restaurant the hostess was extremely rude to them and told them that they couldn't do that. After some time they did go ahead and seat them in a part of the restaurant where there was no other customers and told them that they couldn't have a server. They said they needed to order a drink but the hostess said that they couldn't have a server. The drinks that were ordered with the with the online order we're never refilled. They text me to let me know of all the issues they were having and I phoned and asked to speak to the manager. When I spoke to the manager I was told it was against tidal ways policy for them to have a server since their order was placed for pickup. I told the manager that I had found the store and told it wouldn't be a problem. That they were wanting to order a drink that wasn't with the order online he said they could not have a server and he would go over to see what he could do. He did actually bring them one drink that wasn't with the online order but none of the drinks were ever refilled. They had flagged down one of the servers walking past and asked if they could get a refill and the server told him he would have to speak with the manager. When they went to leave the hostess was extremely rude to them given them eye roll and being very hateful when they told her have a nice day! The customer service at this store was the worst I have ever heard of given that placing the order online you are not able to tell them that you plan to dine in. This is why a phone the store to see if it would be an issue I was told it wouldn't. The manager explained it was against the company policy because the online tip that I had left with the order actually went to curbside and not to the servers. Shame on you Hideaway!