Heritage Indian Cuisine Nanaimo

Food is good but service is 0 stars. We have been going here from past 3 years and staff was very friendly but now seems its new owner or at least all new staff who don’t even treat customers with a smile. You go to this place and it feels all staff members are really sad and unhappy to see an Indian origin person enter the store. Seen a few other tables with indian customers all treated very differently compared to others. While I understand that cultural biases and prejudices can exist in any establishment, it's disheartening to experience such blatant discrimination, especially in a place that prides itself on celebrating Indian cuisine and culture. I hope owner takes steps to address this issue and ensures that all customers, regardless of their ethnicity, are treated with the same level of respect and hospitality

Best food!!! Dietary restrictions: Many gluten free options for Celiac sufferers

We were here first time in nanaimo as well as heritage indian cusine. Taste was really good. Food was fresh and well cooked. highly recommended veggie dish plater which has 2 curries, rice , naan , salad and soft drink. Staff was quick and responsive. Akshita was very quick and fast server with great communication and fast service. Worth and value for money

Ordered a Prawn Goan and a Kadai Chicken (both medium spice) Prawn Goan was bland and too mild to taste. Kadai Chicken had a good spice level but the chicken was overcooked and chewy. Portions were large which was nice (you should order 1 rice per person though) and the garlic naan was also good.

We were travelling and decided to have buffet lunch from this restaurant. The buffet was one of the most expensive indian buffets that we have had in the island. The items are very limited. Had no soups and dessert was just name sake. Very few food options and the trays were hardly replenished. The chicken items tasted odd and hard which made us doubt the date of preparation. The staff never came over asked us how satisfied we were or how the buffet was.

Very good food and great service.