when I visit london, I always eat at this place with my kids, the staff is very friendly and service is quick, recently I usaully see this place very busy on the week ends, but in my recent visit it was not that busy, may be people stopped going to retuarants due to cost. the prices gone lot highter in recent months. the burgers cost compared to windys, burger king are most expensive but very tasty, my kids love mc donalds. I wish the pricess go down or they proide some good coupons for family to enjoy once a while.