We walked in today after seeing the place has 4.7 stars on Google, but our experience was very disappointing. We ordered two bbq menu sets and two pink Sakura cocktails, but ended up getting the wrong cocktails (we were brought two blue drinks). We asked the waitress and then a manager came ask if we were okay with them, saying they were as delicious as the drink we had originally ordered… so we agreed to keep the blue cocktails instead of them going to waste. After they brought my husband’s meal along with the soups, rice and salad for both, they completely forgot about the second menu set (which was mine). My husband finished his meal and mine was nowhere to be seen until we asked about it. So what was initially a nice experience ended up being spoilt due to waiting times and lack of attention. When we asked for the bill, there was no apology for the delay and they even added a 10% service charge-which we asked to remove due to the unpleasant experience. You would expect better service for the price tag or at least some acknowledgment of the mistakes made instead of just smiles and nods from the staff.
Disappointing and Worst Restaurant! I visited Guyshi Bar+BBQ last Thursday and it was a complete disappointment. The food was not flavoured and overpriced, leaving me hungry and unsatisfied. The service was slow and inattentive. My dining experience was marred by a baffling delay between courses, with the starter arriving a full hour after the main course. It's unacceptable for a restaurant to serve food so haphazardly, and I won't be returning never again. We had booked VIP Room which was really cold and freezing temperatures inside. Despite the chilly weather outside, I expected a cozy and warm atmosphere indoors. Instead, I found myself bundled up in my coat throughout the entire meal, as the restaurant's heating seemed to be non-existent. Dining in such cold conditions made it difficult to enjoy the food, and I left feeling more frostbitten than satisfied. And 10% Service Charge for Disappointing Dining Experience. Overall, I wouldn't recommend this restaurant to anyone looking for an enjoyable dining experience.
This is an amazing place. Kid-friendliness: Good with the children and involve them.
Great culinary experience. Amazing Wagu. I highly recommend it for a date or family dinner out. Delicious sake cocktails
It was overall very nice and I’d come again
The selection of food was authentic and they have traditional values
Great food with exciting and authentic Japanese ambience.