Graveleys White Rose

drove all the way from blackburn to try this so called “ yorkshire institute” only to be greeted by a big Halal sign saying all our products are fried in vegetable oil?? the website states you can choose either dripping or oil! NOT the case ! needless to say the fish& chips were rubbish! Lets all cater for the minorities and screw everyone else!!! its the equivalent of me turning up at Pataks head office and saying “ right guys pack that in its Pie & peas from now on!

Used to eat here every time in white rose till today woman on counter was so rude and disrespectful I would never go back . She needs training or sacking horrible woman

Amazing fish and chips, but staff were just in a rush to get rid of you and looked miserable

Today myself and my wife treated ourselves at your outlet we both have very bad mobility problems. A lovely waitress asked us polity to sit at our table she got or order and brought it to us the food was beautiful thank you very much to the waitress and all staff

The fish and chips restaurant provided a delightful dining experience. The food was impeccably prepared, with the crispy batter of the fish complementing the tender flakiness inside. The service was attentive, enhancing the overall satisfaction, and the welcoming ambiance created a pleasant environment for enjoying a classic meal.

Quick service, decently priced, and the food is delicious. Competes with my favourite chippy in Portsmouth.

Food was nice but the customer service was terrible by the lady at the counter she has a blond bob cut and is called Victoria she was very rude unnecessarily was disappointing will not be returning

On delivery apps, no option for scraps, that has to be illegal in Yorkshire?

One of the best fish and chips in Leeds the frying to order so the food is always hot and fresh. Clean and friendly service every time.

I have to say at 1st I went to this chip shop over the one at Tommy was a big mistake but i thought I'll try it out for few weeks. Reason being the curry sauce was not hot it was nearly room temperature, the chips portion I got was small as the gentleman behind fryer was about to fry more the lady at counter said there's enough and I also ask for some scraps which I never got any, there was a big tub in the oven and they didn't give me any or offer me any, as any other chip shop would ask and offer it to customers. What's good to you when you might throw it away and dont tell me you will re heat it, the amount times I ask for scraps with my fish and chips you staff said theres none but today i did see a big tub. I didn't say anything as I was expecting they was give decent portion for the hard earning money we earnt and to spend with them but what a suprise the portion was like a kids portion. I understand cost of living is high and the supplies they get can be expensive but if your prices are higher than any other chip shop surely you must give a suitable amount portion for customers, if you start reducing size then I expect the prices to remain same or cheaper than other locals. If the business is trying to save money on energy to not fry or not heating sauce properly be careful what your doing as food agency standards will shut your business for that as you are not following to the standards. Any takeaway or chip shop you buy any curry sauce it's piping hot and yours is near room temperature that's not right. I was thinking in my head why I got small portion chips and why is sauce not hot all this relates to cut cost of energy and reduce supplies to be use. All I can say is you need to give what customers pay for that's golden rule 1 to keep your customers happy and may return. Regardless if I get reply or not I will not be calling the manager and speak about this as only thing I can think what will happen is the manager will say I exaggerated and tell me to grow up, but my reply is it's not only me who's not happy with the portion its alot of customers not just me. Also if you have a minute go other chip shop and check out the amount of customers queuing for fish and chips compare to yours, its sad to say when I turn up at 5pm for my food your que and dinning was literally no where near as busy as the other chip shop at Tommy was. I have been to your shop over 3 weeks and I was at.your shop every Monday to Friday in the evening and I witnessed what I saw. Only reason I went to you because parking was not an issue. I hope my review would persuade you to make changes in your business so customers would return.