We've had delicious drinks every time we've visited. The only challenge I've noticed is that sometimes they seem understaffed.
Got a mango splash with pearls in a coffee cup? it has barely any mangos or pearls taste like milk and tea. worst gong Cha I been to, go to Burlington location its way better avoid this one.
Staff is unfriendly and rude
Very good BOBA, however, if you show up even thirty minutes before closing you won’t be allowed in because they close much earlier than their posted times. (Today, arrived at 9:40 and location was closed. Posted closing time: 10 o clock.) This has happened on multiple occasions.
I provided a detailed list of my order to the servers and they still provided me with the inaccurate number of orders and with the wrong order details. I called them and instead of fixing the issue were blaming me for their error.
I love their drinks. But they never listen to me when i ask for less ice cubes/no ice. The picture attached is how much less ice (2-4) cubes are after i finished my drink with a few already melted into my drink. This has happened multiple times.