FYR Grill at North Lakes Hotel

It's a nice looking place. Food tasted good. We had different waiters, some were ok, but one seemed a bit unsure what he was doing. However all was fine until we received the bill. It wasn't itemised and as a group we were wanting to pay for what each of us had, rather than split the bill equally. The biggest shock was being changed £20.15 for one glass of Chardonnay. We paid then looked at the wine list, there was a number of different Chardonnays and rather than asking me which one a wanted they had bought me the most expensive. They didn't apologise when I complained. I class that as poor service.

After a stellar breakfast we had high hopes for FYR for our dinner. I rang ahead and told them it was a special night as it was our anniversary as well as my partners birthday, which the restaurant promised they'd do something special for my partner. The starters I cannot complain with apart from the typical Yorkshire response that £14 for two scallops is daylight robbery. It's the mains that really kaiboshed the evening. We opted for the signature steaks, at £25 a piece, served with chips, confit garlic and a tomato. what we received was a plate with enough surface area for a sharing platter, containing a handful of chips, a steak Canadian, and half a tomato. When I said to the server that I was underwhelmed by the provided food she said "we serve it by weight". There is no listed weight for the signature steak. My partner went on to order an apple crumble, which she left half of as she described it like "eating gravel with some apple under it" When asked again if our food was okay, I explained I'd passed my comments on to another server, and when presented with the bill, which we paid in full, instead of handing it to my outstretched hand, the server placed it on the table and walked off. Long story short, no effort made for a special occasion, and mediocre food at much higher prices. (Unless it's breakfast)

Great food, excellent service. Staff couldn't have been any more efficient and helpful. Biil Cody.

Food lovely steak was delicious. Friendly service and atmosphere was relaxed.

The prawn and shimp cocktail was delicious. The roast beef was lovely, lots of it really tender and thick and melting. The chocolate torte was the best.