They send me 1.00 off coupons by email and then when I go to use them the worker says they are not on my account to use. multiple times this has happened with the same worker (who is not helpful at all). I show her the email but still get nowhere with it!
Always the sweetest staff working. So many toppings, they are never ending and you want to put them all on. The yogurt is so creamy and light. My go to flavor is the cake batter, it's so yummy but really any flavor you can't go wrong with.
Very clean. Fresh fruit is in abundance to add to the froyo. Love taking the grandkids here.
I'm not sure if I don't like frozen yogurt in general or if it was the flavors I tried in this location (I certainly like icecream almost anywhere). I choose flavors that had dairy and/or eggs yet they tasted watery as water-based icecream (sorbet). This is a self service location where you grab the cup, pour yourself the frozen yogurt, add your topping and weight the final product and pay. I automatically added a 15% tip during self-checkout. But then thought about who was I tipping and for what. I try to tip accordingly to the amount and quality of work staff puts into service, so in this case it would be zero. I'll need to pay more attention during check out everywhere as the tip prompts are appearing in zero service stores too.
How often does this Froyo Earth thoroughly clean their Froyo machines? No matter what product (regular milk, almond, soy) I have always gotten food poisoning after coming to this location. Family and friends have also had the same experience!