Frothy Beard Off World Brewery and Taproom

The bartender named SETH is incompetent. I will explain. BTW, I love Frothy Beard and have been a loyal customer for years. My wife and I visited this location 3 days ago. We had a good experience and good beer and food. Today, I suggested to a friend that we should go back. I ordered a pitcher of Walhallaweisse, which is $18 but, unfortunately, it was tapped. I requested another light beer that we could get a pitcher of. He suggested Tides of Gallaway. He charged me over $30 for the pitcher. I was not happy but I paid for it because he had already poured it and we sat down to drink our beer. After pouring, I realized the pitcher was less than 4 beers, and at $8 per beer, he had charged me more for a a pitcher than the equivalent of purchasing 4 beers at the actual menu cost of $7.50, let alone $8 per beer, and a tip of $5. When I brought this up he became defensive and told me there is nothing he could do about it. A cop out at best. The fact that he could not understand how he completely screwed us over, even looking at the simple math of the situation, is a clear sign of ineptitude, and his inability to correct the situation is a clear sign of his ignorance and total lack of customer service. I like this location but this man, Seth, needs to be removed. This job, a bartender, and simple math, is too difficult for him. If you are employing people like this, this location will fail. Do better by your loyal customers.

Smash Burger was good. Nice and pleasant service. Nice restaurant that deals in science fiction. However, I'd avoid the unsweetened tea.

Poor customer service and WAY over priced beers

Really friendly staff, and great beer !!

Great taproom , great beer, but employees were not even remotely friendly. Gave the impression that ordering a beer was inconveniencing them.

The Frothy brew is tasty! We had about 5 different ones and all were delicious. The staff is great. One huge, pleasant surprise is the food. We have loved everything so far. And the Star Wars decor is awesome.

Great beer and staff! Lots of events throughout the week. Definitely check them out!

Was in last week and service was fantastic. Great selection of beers. Food menu is superb. The food tastes great. Thanks to Seth for taking care of our table!

This place went from okay place to WORSE ! Now It is understandable why noone shows up there anymore! Restaurant has a strange odour. It was taco tuesday —-Ordered taco ! Worst taco ever! Tortilla was stale and falling apart ! Their cheese filled pretzel was the worse pretzel ever !!! I think they use microwave for everything !!! Yuck!!!They OVER CHARGE for all their menu items. Their location is good however they seem to have weak management of that place.SUMMERVILLE DESERVES BETTER!