Freddy's Frozen Custard & Steakburgers

Ice cream is exceptional but food is not really very good.

Normally I’m not one to make a bad review, but the service received tonight was worth it. We ordered 2 meals and it showed 9-14 minute wait. While my husband was inside waiting they were just goofing around. We were there for 35 minutes and left with cold fries and the wrong sandwich. We went back and I’ve never gone in so I was at the wrong counter. There was an employee two feet from me but let me stand there for about 2 minutes before ever saying a word to me. I go to the next counter and told the guy my order was wrong. Then I proceeded to watch them take two more orders then make both of those orders before my replacement. Letting me sit there for another 15 minutes. I’ve never had a fast food order take nearly an hour to make. It was just ridiculous and a lack of customer service

Best frozen custard you will ever eat

I’m giving the food five stars we love Freddy’s and eat at the Paragould location often. Last night was a huge disappointment, we arrived at 8:55 pm at the drive-through, order was taken, we were only ones in the line, we watched from outside as people were playing around, laughing and talking, some standing around, order took a long time, we watched employees and manager eating fries w their hands, the employee dropped our bag for the food on the floor, left it, then picked it up and put our order inside. The person handling the sandwiches did have gloves on but others did not including the French Fry young man. Our order set for 8 minutes (I timed it) at the window w manager and employees walking by it never was delivered, we ended up driving off, really disappointing visit, we ended up going down the street to another establishment. Your service is really bad, I hate giving a bad review but you need to check In perhaps on cameras what was going on last night.

Great food,great people and great atmosphere

Burgers weren't the greatest, poorly prepared, a bit salty for me. Custard was more enjoyable