Frankie & Benny's

Called in last night there was no server at the counter so we stood awhile with a baby & and the staff from the kitchen just stood watching us stand like idiots not one staff member could come seat us we walked out went too Eddie rockets instead disgrace won't be back.

Bit expensive for what you get

Out for a birthday lunch. Staff were very pleasant and helpful. Nothing was too much trouble for them. Food was delicious. Would highly recommend to anyone. Xx

Ultimate Mac and cheese should be a starter portion size is small

My mom and i were there today for lunch. The waiter did not listen to our order at all as I had asked for the double bacon cheese burger with no lettuce or mayo and with sweet potato fries. My burger came down with lettuce and mayo in it and normal fries. My mom ordered loaded hot lava fries which was not as described was just normal fries (not chilli seasoned) with some red onions and spring onions and no cheese sauce which we had to ask for and they put the smallest amount on. found the waiter had put it in as vegan fries. The food was not nice at all that we ended up not finishing it, just paid and left. I will not be back here any time soon. Wish we had gone to mcdonald's instead as food would have been nicer and cheaper.

Having arrived at 1400 hrs on Wednesday, February 14th, 2024 we waited almost 40 minutes to have one chicken burger and one cheese burger, with fries delivered to our table. We had noticed both meals sitting on the serving counter for approx 10 minutes. When the food did come it was cold and really of no higher standard than McDonalds. We rejected both plates immediately. Sadly, there wasn't even an apology. Having said that, the food was replaced and was hot. I approached the checkout expecting at this stage an apology and a discount, maybe even the cost of the jug of diluting orange at £3.60 being deducted. But no, neither was forthcoming. At a total cost of £27.50 for a breast of chicken in a small bap garnished with a few shreds of lettuce and a small burger and bit of melted cheese in a bap, served with a few frozen fries it has to be the most expensive McDonalds in the country. Maybre I'm asking too much or my expectations were falsely set high, but my first visit will be my last.

Went here for breakfast yesterday and lady server was so so rude. Rolled her eyes and let out a big sigh while waiting for our order. Didn’t get our orders right but instead blamed us, the customers. A friend at our table was about ready to confront her while another one was ready to walk out.

Only one member of staff looking after the entire "restaurant ", food cold, took forever to serve.