Five Guys Richmond

This branch is not good. It's small and crampy. Yet, the fiveguys Burge is awesome

As I stepped in this horrible smell caught me by surprise. Thought to myself to immediately go away but since it's my first time at Five Guys let me check the food. Staff doesn't smile, food comes on these metallic greasy things, everything was greasy. And that smell was on the food... had 5 chips and a bit on the tiny burger with cheap cheese and left. Never coming back sorry

Excellent burgers. I really like their toppings and sauces - especially the spicy sauce.

Five Stars for Five Guys

They used to be really generous on the fries, as per their famous ethos and openly insisted on by the owners. Burgers ordered are fine but the issue was regular fries for delivery, which barely filled the cup plus three ketchup and three mayo on the side but they delivered no condiments. None at all. How can they miss the request for condiments? A major inconvenience since we didn’t have condiments at home and enough emphasis was given. Second time it’s happened. Just rubbish. Will not be ordering from here again.

Ok, the staff is nice and polite, but that's it. This was probably the most uninspiring hamburger I had, dry and without much flavour. And clearly, I got left behind in terms of the prices, last time a burger was around 6 quid, now I paid 9.25 for that burger, really not a good value. Oh, and what kind of atmosphere are we talking about, where the noise from the kitchen extractor is mixed with the delivery guys shouting, litter on the floor, and the red white tiles that looked horrible 5 years ago too. Parking: No parking in the street. There's a parking garage in the street opposite and a parking lot like 10 minutes walking distance. Wheelchair accessibility: There's a ramp leading to the entrance