Five Guys East Midlands Designer Outlet

Our visit today was my first time at Five Guys. The food was of good quality, fresh and hot. Tasty fries, although the cup in the bag was completely tipped upside down as we sat down. The drinks were value for money as we refilled 3 times, large choice and nice drinks. The bad part was the state of the tables. Firstly, we struggled to find a clean one to sit at, and we could not believe my eyes when a member of staff worked her way around wiping one table after another with just her bare hand! No anti-bacterial spray or cloth, just her bare hand,then wiping her hand on her jeans,disgusting. Also moving babies high chairs and 'cleaning' them the same way. We both work in hospitality and ensuring the tables are regularly cleaned, properly, within your eatery is not only basic but essential. There was easily enough staff on shift to be able to clean down after customers. Whether spending £1 or £40,the tables, and chairs should be clean ready for use. This is not acceptable, and has put us off from revisiting in the future.

Went to five guys for the first time yesterday with my partner and whilst the food was ok, the size of the burger and hotdog were very disappointing for the price. Very overpriced for what you get. We shared a double burger, hotdog and regular fries and one drink which cost £30 and were still hungry afterwards. Even McDonalds is just as filling for half the price. I think I prefer a whopper from Burger King over a 5 guys burger. We definitely won’t be going again and would recommend

Great food and friendly service. If you know five guys then you know it's not cheap, but irrespective of that we still feel we got a great meal with exceptional service.

Pictured is a grilled cheese with bacon and pretty much all the options. Not bad,but still cost £6, which is the main problem with five guys - it's expensive for something that easily fits in the palm of your hand and isn't particularly filling. Usually the fries make up for it, but they cost as much as the sandwich and having been here a few times I can say this particular restaurant offers the smallest portion of fries out of any Five Guys I've been to. Need to sort that out. You'd probably be better off buying five portions of fries from the alternative burger restaurant located just up the road.

22 quid for a cheeseburger, a tiny hot dog and some chips. Not worth the money, complete rip off

Great food and friendly staff . Highly recommend!