I don't often review places however on Feb 27th my wife and I decided to grab ourselves some lunch. When we got in it was very busy but the guy behind the counter who I presume was a manager ( or should be) greeted us right away and said don't let the line fool us, he'll be right with us. He was right, he and the young lady moved quickly and took our order. He treated us with humor and somehow upsold my wife on a soup, she doesn't eat soup much! I mentioned the line and we joked about time, he told me 7mins we would have our food. I said no way, just for jokes I timed it and when he brought our food out it was 6 mins! Food was displayed great and tasted even better! You don't find customer service like this anymore. We will 100000% be back, it was our first of I'm sure many times!
It's been a while since I came to firehouse use to be my favorite but this visit was just awful I order my usual steak sandwich and it tasted awful all I tasted was mustard and hardly no meat on it for the money I paid I'm so disappointed I couldn't even eat it
Excellent food Very nice girls working there
Placed an order on Christmas Eve for pick up - got there and the store was closed. Fair enough, but how does an online system take an order for a store that is closed?? Even worse, I was charged for the order!? I have been trying for over a month to get my money back but Firehouse Subs says I have to deal with the store and the store manager will not return my calls!!! Do not support this business.
Best subs I’ve tasted! Fresh food, quality ingredients, great portions 10/10
Clean staff are friendly. Food is great..
Smokehouse beef&cheddar brisket is best! No doubt
After taxes, it was over $40 for two foot-long subs!!! And the subs weren’t anything special, either.