Firehouse Subs Shops At Monocacy

Soda machine needed a refill and staff was super friendly and proactive getting it turned over.

Ordered a large steak and cheese only mayo on my lunch break, took over 30 minutes to get it. So I didn’t have a chance to eat, no big deal sometimes it’s busier than expected. Get home later that evening to find out they gave me a sub with onions and peppers. Should have just thrown the money in the trash, that’s where the sub ended up.

The subs here are GREAT!! The employees are always nice.

Friendly and helpful, and the food meets the great standards of firehouse subs

I don't understand why I showed up at 8:40 pm today and they were closed, people were inside closing up and it was clearly not 9pm yet....wack

Something needs to be done about the manager/supervisor. He is disrespectful and rude not only to customers but to his own staff; cursing them out in front of customers is not a good example. He only acknowledged certain customers.

Just mad slow, ordered 2 subs to be ready at 11:55, one sub was finished, the other took 20+ minutes, and i’m still waiting. I assume it’s gonna be good but still like this is whack. Maybe understaffed.

Wonderful place and atmosphere ✨️. Food and service excellent Try it for yourself. Bring a friend and en.

Funniest thing just happened...guy taking order didn't listen...and 2 of the black guys are cursing and fighting verbally and as amusing as it is, noone told them to chill out or to lower their voice. They event got louder as im writing this. I haven't been here in forever and now I'm definitely never coming back.

I’m still giving 5 star service - the staff handled it well for noon on a Saturday. Quality is always great. Can’t miss with the Smokehouse.