The good: subs were fresh - no gross bits of lettuce or small/weird tomato slices; very tasty...staff were friendly, intuitive, and proactive. I was served by Vishali and she was very kind, knowledgeable, and helpful...neat interior setup and I love that they support first responders and that you can add $1 donation. The bad: don't get me wrong, these subs are far superior to other places, but there's not much variety in terms of bread, toppings, and sauces... The ugly: price - but that's reality now it seems...get the full sub and ask for your sauces on the side so you can eat half later!
They have stopped caring about people who are gluten free or celiac, they used to carry gluten free bread it’s been months since they have had it. Losing tons of customers who are gluten free.
I recently had the pleasure of being served by Kinjal at Firehouse Subs, and I must say, the experience exceeded my expectations. Kinjal's exceptional customer service skills were evident from the moment I walked in. They greeted me warmly, took my order with precision, and ensured that every detail was attended to. Not only was Kinjal efficient and attentive, but they also went above and beyond to make sure I was satisfied with my meal. Their friendly demeanor and genuine interest in providing excellent service made my visit to Firehouse Subs truly enjoyable! Dietary restrictions: KETO friendly. Ordered Italian and pulled chicken salad, cheese, bacon, green pepper, and lettuce with the light Italian dressing!
Vishali's made our visit very welcoming and super friendly! Sandwiches were outstanding as usual! Thank you, Vishali!
This was my first experience and it was lovely. Clean space, great food and the amazingly friendly service from Vishali was fantastic!!
Great food and staff. Vishali was very friendly and made sure we were taken care of!
Service was very good aswell as the food. Vishal helped us and was very polite.