This place WAS awesome Years ago. Steer clear now. My pizza was so light, they barely put anything on it. It sat on counter. Girl working register and cutting pizzas forgot me lol. Noooo save your $$
Came in super late before close- the young man there was super attentive and polite. Made my pizza super well and ensured everything was to my liking. Delicious food
I visited this location a little over 90 days ago. I ordered 3 pizzas (2 Cauliflower crust). We received our pizzas and had nothing but a terrible experience since this day. All three pizza had so much burnt residue at the bottom of the pizzas they were almost impossible to eat. I called and spoke with a manager and was told they will talk to the team. I did not ask for a refund this day. Months later we decided to give this location another try due to us having a great experience at the other locations. I ordered two pizza and not only did it have burnt residue but it was worse than the last experience. My 4 year old son hand looked t if he placed his hand in a pot of soil (this is all because he held one slice of pizza) I called and was told there were no managers or supervisors at the store and to call the next day and speak with "Lexy" . The employee said there has been numerous amount of complaints in regards to this issue and the team was only being written up. I asked for Lexy and I was told Lexy was not there and that Aynara was only a supervisor and she still could not help me. I am being sent in circles and was told the only thing she could do was let her team know to clean the oven. Someone needs to look into the cleanliness at this location.
Fired Pie has been a go to spot for years. The last couple visits were not as good as previous times. First and foremost, the bake took longer and the pizza was not cooked as well. To me, Fired Pie’s advantage has always been the blazing hot oven and the premium toppings. The topping choices are about the same but the bake on our four pizzas was a step backwards. Not hot enough, and no slightly charred edges or super crusty bottom. I’m rooting for corrections that make this the best option and secure the future for what was once the best custom pizza option. Update: 11/12/23 I sent an email as per the company’s response to my review. My email was not acknowledged.. The unsolicited promise and lack of follow through accentuates the negative experience. The note after the review was possibly to provide the illusion of caring? Minus two more stars.
Great service and amazing food! Can't be a fired pizza!
Awesome people, superb inspiring management, awesome caring staff and the pizza I had them make me customized was the best pizza I had in years, and if you don't know exactly what to get ask the staff, they know what works and what works well- God bless em' Parking: Plenty of parking as it's in a shopping mall:).
there was a cockroach on one of the booth seats when we sat down, it almost crawled across my sons hand won't be coming back.