The stellar service is the main winner here. The food is mostly fried and greasy- best eaten when you just don't have the energy to make a meal after a hard day. The sandwich bread is great. Some recipes have changed recently, for the better! I am particularly fond of their jalapeño poppers and their fried pickles, but there's really no wrong answer here. In the past they've also sent out coupons for free deep-fried oreos.
This is the best fat shack I’ve been to. The service was out of this world and the food was even better ! I would highly recommend coming here ! Very clean tables and restrooms !
Every time I order online I am always missing food. Then I have to drive all the way back to the store to pick up what I’m missing and get back home to cold food.
The best part of my experience was the burger. "The Classic" is a 2-patty all-American cheeseburger. (Combo meal, $14.) But even though I really like salt (it's fat free!), the patties were too salty for me. Speaking of salt, does Fat Shack know there are other seasonings for fries? My SUPER salty fries seemed to have no other seasoning. Fat Shack's management needs to take a field trip to Red Robin, to study how they season their fries. A pet peeve of mine is when you're the customer, you say "thank you", and the person *you're giving money to* says nothing. Doesn't matter if it's in the checkout line at the grocery store, or when someone brings your food to the table as happened here. In fairness, 10 minutes later he did ask how everything was from across the room, and I (untruthfully) gave a thumbs-up. Fat Shack and every other restaurant asking for tips before service need to just stop. It's a hostage situation: "We're about to cook your food and can do whatever we want to it; would you like to tip?"
So expensive! About $25 per person.
Little skimpy on the Philly meat for what's charged. Overall prices are higher than needed..
I prefer fried Oreos before it closes and when I got home I opened the food and I got mozzarella sticks I was try to go back but it closed .
They put way to much marinara on the sandwiches making them impossible to hold. Had four different types of food on my sandwich but I could only taste marinara. Employe at counter told me to order on a tablet and walked off. However he didn't log in to the device so we could order on it. Had to wait 5 minutes before he came back and we could actually order.
Out of business on November 18,2023. Voice mail is full, after the computer said they don't take orders anymore. Congratulations on flopping into full closure! Take down the website, and quit wasting everyone's precious time. Kid-friendliness: Not kid friendly if not open or taking orders. Take down the website and keep the doors closed!