Baguettes are decent, although they no longer serve the curry fillings which were there main attraction. The staff on the other hand, are absolutely horrendous. It actually seems as though being lazy and miserable are the 2 main attributes they look for when hiring. Today was the second time I have been refused hot food at 2:30pm. Hot plate should be in operation untill 3pm which the staff are aware but because she had already wiped it down she litterally refused to use it again. The shop was dead and this is the second time pure laziness has stopped me from getting the meal i wanted. I did ask for management but was told nobody was available and she would pass on the message about staff (herself) being too lazy to serve the customers. Of course it’s no secret that F&F staff are dreadful but today I was genuinely astonished by such a brazen example of incompetence
The food gave me diarrhoea
Lovely food but not service with a smile! Been spoken rudely to 3 times now. Other customers were upset at the service too as they commented when leaving. Such a shame as their food, soup and drinks are really good.
Always hits the spot, costing more and more each time i go in but the food is really good
Staff are always rude and don’t care about the food or service that you receive, absolute joke both shops staff need an attitude lesson
Used to eat here all the time, but 1 bit of cold meat on a wrap is not great. Tastes like your eating card board and every other establishment in kirkcaldy doesn't cut the supply short like that. Aware its a minor issue but when asked for an extra slice im told ill have to pay more, and for the price they charge it's not great and from the other reviews I've read, not the only person to be skimped on food amounts given.
The rudest experience ever. Uninviting and emotionless service. I've been here a few times and never had an issue but the older woman who served me this afternoon made this visit very unpleasant. I personally feel that if you work with the public then addressing customers in a welcoming manner is paramount.
Delicious rolls, baguettes and cakes. Fast service and friendly staff.