I ordered the Gaggia Classic Pro cooul touch - ball joint wand and it's running flawlessly. It has make my life easier in terms of steaming milk. It's much more comfortable and gives me plenty of room to steam (if you have a Gaggia, you know what I mean). But the most important part is that I received and excellent attention from Francis and his team. In just two weeks I received the wand from England by Fedex and they advised me by email when I had doubts about the installation. 10/10! Excellent service. Hope to meet the team and Francis in person next time!
We were looking for parts for our beloved Rancilio Silvia and came across Espresso Lane. Unfortunately there was no option for selecting "FedEx International" as the shipper (we are based in Malawi). Francis went out of his way to accommodate our request and the option has now been added to the checkout!! The parts were very well packaged and arrived intact. Miss Silvia is happy again and we are absolutely thrilled with the service provided by Espresso Lane! THANK YOU!!! Highest possible recommendation!!! Five shiny stars!!!
Service of a Savinelli Lever machine (otherwise known as Zacconi espresso baby) carried out to a high standard, Great communication in keeping me updated. Francis really knows these machines! Thank you.
I've had a great experience shopping at Espresso Lane. I bought an Ascaso Steel Duo PID machine and got it delivered the next day. They even sent 1 Kg of coffee beans, which was a really nice touch. I'm loving the machine, thanks for the great service!
Francis recently serviced my Rancilio Silvia machine and Rancilio Rocky grinder. Excellent service at a great price. Machine is like new again! He even supplied me with complimentary coffee beans Thank you
I recently sent my 13 yr old Elektra Semiautomatica to Francis as it was not pumping water through the coffee. Back now fixed and fully serviced, as good if not better than new with some delicious beans included. Highly recommended.
The communication and questions about spares for my Quickmill Cassiopea were answered immediately and correctly. They also had the Items in stock and arrived the next day. This is the SECOND time I received a 5* service at competitive prices.
Have sent our pre-millennium La Pavoni machine to Francis for servicing and repairs for years now. The work is always immaculate and the service is excellent. They're clearly super knowledgeable and very experienced. Highly recommend!
La Pavoni Cellini, Fixed our machine perfectly. Thank you so much
Absolutely fantastic customer service. Great work and turn around. Highly recommended