Emmaus Cambridge and Joan's Coffee Shop

Excellent place, lovely food, lovely people, and bargains galore, loads of parking.

This is not a criticism, merely an observation. Yesterday I visited Emmaus, I found it difficult to look through the ladies clothes due to the layout of the rails. The rails so close together created a shadow, also there was not a lot of room to browse. I heard other ladies comment on this. A lot of shop floor displays in charity shops for ladies tops, jumpers & skirts display by colour, blacks, blues, greens etc This is easy on the eye for customers and gives an organised look. This takes very little time & effort to achieve such an attractive display, in doing so, this effect enhances sales which is a win win for customers and shop. As always wishing Emmaus Landbeach the good fortune it deserves ❤️

Came to donate goods this morning but was very upset at the rudeness of the staff ,no smile, no thanks and flinging a cushion back in my face even though he had accepted one from the person in front. I’m sorry but I won’t be donating again

We took a perfect fridge on Wed! So after waiting for a few days as they only accept goods on Wed!! There is a sign saying something like goods in. So first up when we got there everyone looked the other way until we told them we have a working almost new fridge still had John Lewis warrenty. The man was so so rude & moody we've been dropping things off for years before they got too big & clearly too rich!! So it was like the American style policing!! Ordering up to open tge boot . Open the fridge door put this down anyway we kept our cool only to then be told take it to the shop. When we got there another man said I need to inspect it we said a rude man just inspected it & sent us here only to be told I don't care I need to inspect again. I get more satisfaction giving it free in gumtree , they come& pick it up from my house they are grateful. They thank you & I don't have to log it around to Emma's!! Never again we will go there!! I used to go & look in the shop & I wanted to do the sane but we were so furious we took our fridge & came back!! Didn't go to the shop & we will never go again we drove 39 mins!!to get there!!

Amazing place, I bought most of my furniture here and the people are helpful and lovely. I could not recommend this place more.

Unique atmosphere

We've dropped off donations several times over the past few months. Staff at the donations area are friendly and helpful. They always provide an explanation when they can't accept an item.

Shame about the rude staff at the donations area. I shall be donating my 'pre loved treasures' elsewhere.