Einstein Bros. Bagels

They cut way back on the variety of bagels...way back.

I know today they were short staffed so I was very patient but the wait was ridiculous I literally waited 30mins for 2 breakfast sandwiches . When I finally got the sandwiches they weren’t even hot. This location needs to hire more employees and help there staff out cause they did what they could .

So it is possible that the last time i ordered online from this location might have been when i said to myself this is the last time im doing this, especially from this location... But now i can say for sure- that THIS TIME, for sure will be without a doubt the last time i ever put in an online order at this store.... Since the last 5 or 6 times have almost just about all been the same experience for me each time.... I place my order for nova lox bagel and a vanilla cold brew SHAKE, (not iced coffee) and a bagel w/ shmear at 8:32 am and live less then 5 min away and it said would be ready in 15-20 min. I arrive at 847. Wait around FOREVER, Think to myself good thing i ordered ahead due to the morning rush of people coming in to place their orders....After the first 2 people placed, paid and received their orders before me. Thats when i start to get annoyed... 4 new people have come in to place an order which not one employee is handling the register so the line begins to build up... They are FAR from being under staffed, everybody is bagging food or preparing it.... One bag finally pops up on a counter, but no one calls out any name.... So it sits.... For at least a good 10 min had gone by without anyone handling the guests at the register placing their orders or calling out names for any of the food that they were actually making and bagging. So FINALLY BY 9:18 am i recieve my order..... Which was of course you guessed it- Not even showing signs of even being kept warm.. And milkshake was more like vanilla milk with whipped cream that sank to the bottom.... Oh Did i forget to mention that my bagel with shmear was cooked extra crispy? Too crispy to chew... Had to put it in the microwave just to soften it up a little just to be able to eat it... And there was like 3 capers in total on the nova lox.... Thats was what i got for placing and paying for my order ahead of time.... Never again with this store.... I will drive to either rainbow or the one on Eastern and warm springs before ever ordering online from this location...

Manager refused to let me purchase more than 4 plain bagels when they had over 90 plain bagels on racks and a full basket of plain bagels at the window. I have 5 kids and they all eat plain bagels. We have gone to a million eintsiens and never had this problem. This was ridiculous! I don’t her name. She had a very short haircut.

Had a breakfast stop, they messed with my order and when asked about they were super furious

The food here was excellent service was great atmosphere was good but it appeared they had some issues going on this day. But I will certainly be back.

What a quaint place to dine and have a nice time. Very cozy atmosphere without a doubt. Andrew was amazing! He was knowledgeable on signature sandwiches and very conscious of my allergies! 10/10 Andrew ! Thank you!!!!

I’ve tried different bagels every time I come & they never disappoint!

Friendly service...fresh n tasty bagels 🥯 if you need help ask William the shift lead he will help you ...

The worst bagel place ever! Sloooooooow as heck and the drive thru people are rude and not very quick to service people if I could I would give this place zero stars I waited in line for 35 min for two bagels with an egg on top! The woerst ever !!

Kind friendly service. Same delicious bagels you know from friendly folks.

A bit crowded

No complaints this time. They actually had everything bagels 🥯

I walked in at 11:45am specifically to get a dozen everything bagels. They were all out. I asked how long til you will have more? They said, our ovens are turned off, we aren’t making any more today. The store doesn’t close until 2pm. An everything bagel is a fairly common bagel that gets ordered, featured on many sandwiches they offer. So to have none available more than 2 hours before closing because they don’t want to make more is a little aggravating.

Short wait time, clean location, and good customer service. William is eggcellent!