Einstein Bros. Bagels

Horrible customer service!!! I was there a couple of wks ago with my 5 year old son. Our bill was around $20. I did not have my credit card but I had cash. I hand her a $50 bill and right away Ann gets upset, she tells me they don’t have change for $50?!?! So they don’t have $30 in the register? I then suggest that there should be a sign that says they don’t take bills over a certain amount and I find it hard to believe that they don’t have change in the back. She then proceeds to slam the cash register and goes to get change. Bottom line, she had change, she just didn’t want to go get it. Honestly when I saw a 50+ year old woman slam the register, it shocked me, and I felt embarrassed for her. Her poor employees must put up with Anne’s hormones, must be horrible working there. This review comes after many incidents with her. If you go after 11:30 to order anything, she makes sure to let you know how annoyed she is at you. That’s if it’s even open after that. Their hours say noon but they always close early. Bottom line don’t piss Anne off by paying with cash and make sure not to ask too many questions or go in after 11:30 am. By the way she also refused to give me a number to call about the incident. My 5 year old behaves better. You’ve been warned!!

Wish you could sit down, at least while waiting for your order

Take out only. Bagels are fresh and great. Ann and staff are fantastic. Always friendly and welcoming.

Fresh ingredients - chewy bagels - plenty of selection. I like that they have a bagel w hummus and avocado - a nice option for vegetarians. There is no indoor seating. It was a nice day so I was able to eat outside. Would have been nice to be reminded to get my own napkins etc. My bag only had the bagel….

The bagels are amazing. Me and my friends stop here sometimes for late breakfast/brunch. Bagels are always good, same with everything else. Nothing much else to say.

Nice variety of bagels. Great service on a busy morning. :)