Edible Arrangements

I stopped by today and had the most excellent service ! Johnna was very helpful and nice. I will be stopping by shortly.

The fruit did not look fresh

EDIT: They called back and said they would refund me for the cupcake that was never delivered. I ordered the package with a ballon, fruit bouquet and a cupcake for my friend. She never got the cupcake.

I have been a customer of Edible Arrangements for over ten years, and I have always enjoyed the quality of the products and the customer service. I have used the Greater Orlando, Florida stores for my needs. For Valentine's Day this year, I wanted to do something for a relative in the Greater Cincinnati, Ohio, area who was going through a personal rough time. For me, it was a no-brainer to send an Edible Arrangement. I submitted the delivery request to the place of employment, and after waiting to hear something, I contacted Store # 1647 on Edwards Road for a status check on the delivery. I spoke with a female employee who was very pleasant and professional. She told me the delivery had yet to go out and would go out when the driver returned. I explained to the employee that it was almost 5:30 pm, the recipient was no longer at work and would not get them, and based on their work schedule, they would be working from home the next day(2/15/24). I asked if I could change the delivery address so that the delivery would occur on the 15th since they were not delivered on Valentine's Day. The employee took the residential address and advised me that the items would be delivered to the residence. I was advised that the items were still delivered to the place of employment instead of the corrected residential address. The recipient received the items when they returned to work two days later(2/16/24). I have attempted numerous times to contact the store via telephone and at various times over the last two days without success. At a time when I was attempting to uplift a loved one who was experiencing a difficult personal situation, this was a very disappointing experience.

I received molded strawberries on Valentine's Day. So disappointed and will never order from here again.

Like no hours of operation on door or window and I just came all the way to store due to online says closes at 6 and I’m here a hr early for no one to be in store REALLY?????

Fast and great service

I pick up my order on Mother’s Day and the fruit was molded i will not order from here again

Ordered from this store for my daughters birthday. They did amazing. Delivery on time. Great customer service! The only part would be if buying online, if you could add the tip for driver on there before checking out. You have to go store and tip because it wasn’t working online. Sadly, I don’t live there.