I’m going to jump right in. The food was horrible! I don’t know how it has over 4 stars. My husbands fried rice was absolutely putrid. The chicken was white and slimy so we’ll be praying he doesn’t get food poisoning tonight. My Vietnamese noodle bowl was beyond disappointing and my daughter’s teriyaki salmon was bland and not worth $25. My advice, go anywhere but here. The only reason I’m even considering 1 star is because of our waiter. He was courteous and professional…I believe his name was Jay and he deserves 5 stars. But food wise, 100% avoid.
Hostess was rude. Service was slow, waiter was forgetful. Food was not good, not horrible, but less quality than average for the price. Some of the sashimi was warm, the shrimp tasted bad, calamari was cheap, soups are not made from scratch, rice was overcooked and mushy.
I took my son and wife here for his birthday. We ordered a boat, beers, appetizer, dessert. The service was mediocre as were all the employees standing next to our table congregating with eachother as it was early and not busy. They wouldn't even move out of your way when making your way to go use the restroom. The sushi was decent. When it was time to pay the bill i paid and tipped 15% as the service pretty much was non existent. Asked for a paper copy of my receipt. It never came so we left. A few days later i checked my credit card statement and the MFer went ahead and changed the tip amount to 30% tip!!!! I told my wife never again will we support this establishment!!! Don't go here if you don't want them to change the tip amount on you!!! Will be disputing this charge with my credit card company.
This time ordered takeout and they forgot an entree. Called them and they were very prompt in refunding the item.
New Edit: I've changed my rating. The last few times have been hit or miss. However, today was a huge miss. The egg drop soup was super thick and didn't taste good at all. The salad was super watery - as if they washed it but are so busy they couldn't strain the water out. There was always something on the floor, water or food - and every single waiter just looked down and walked past. (We picked it up as we don't want anyone to slip and get hurt) I am very disappointed in what this restaurant has become. We've been coming here for sometime, we always get such great service here! Staff is friendly and very awesome