Unfortunately my order is wrong almost every single visit. There are rare occasions where it’s right. Or they give me sides of flavors to mix in to make my drink the way I ordered it in the first place. I’m confused, isn’t this why I’m paying for this drink, for you to make it not me? ♀️ The lines are always ridiculously long and I think it is overpriced.
Drive through line is a joke!!! Sooo slow!
Good coffee and SF options, but be prepared to wait a long time (and you’ll get stuck in the drive thru).
It took 30 minutes for my order to be taken and there were about 5 people in front of me. Its absolutely ridiculous i waited an hour for two coffees by the time i left.
Unfortunately Dutch is the worse drive thru coffee spot. I have had people watch me pull up and I will still get skipped. I had one girl I had to remind her that she had not taken my order she did every car around mine. I am from Washington state where we have way more options for drive up coffee and Dutch is way better ran up there than these. The wait is always around 30 min because orders are done really out of order. I try to avoid any Dutch Bros here anymore. Why have two lines if you can’t keep track of orders you took and who is first. Multiple times they literally watch me pull up and still skip. It’s super frustrating specially because it’s the only place in Az right now that has white coffee.
I visited the Ahwatukee location. This was my first time having Dutch Bros. Every time I past this location the line is long. Now I understand you don’t place your order until you reach the window. I was in line for 30 minutes. At one point a young lady came out and started taking orders. A customer in front of me yelled at her because she took another car order before her and she was there first. Once I reached the window my order wasn’t ready and it wasn’t any sense of urgency. My drinks was not good and I could have gotten drinks from Quick Trip and paid less. I will not visit again.