Dunkin'

I bought a donut at the Dunkin’ Donuts inside Walmart in New Independence, and it was hard and tasted bad. The staff showed no empathy and offered no solutions, simply saying that the donuts were from the 3 a.m. batch. Very disappointed with the product quality and customer service

Charging 50 cents for cup of water with an order. Will not return. Starbucks still gives water for free. Choose wisely.

Pretty sure i got food poisoning from here. Also my coworkers eat here occasionally and have said they get sick after as well

Was very busy but got through quickly.

Great experience

Came around 10:30, the girl who cashed me out and the one who made my food were very helpful and super nice. My food came out quick and it was a pleasant experience :)

Erika exhibited some of the best customer service skills we’ve seen at any fast-food type restaurant. Really appreciated her service.

Regular customer at this DD and I have to say , ever since they brought that new manager on , everything has gone down hill . I had hopes for this store since it was just starting to get better then when the old male manager left and this new female one came . Total chaos . She doesn’t help her employees when the line is literally out into wal mart walking space and she just stares at the line and walks to the back . I don’t know what company ceo hired her but they need to reevaluate her because she’s the worst manager I’ve ever seen . I usually spend about 20-40$ everytime for me and my co workers but NOW . Not a penny . I’ll come back when they get rid of this horrid manager . The rest of the staff is amazing and actually puts in effort while the manager is beyond LAZY

Thank you Quinn!! Always exceptional service. Very kind and fast barista, makes me enjoy coming here

Quin is truly amazing and helped me with the extra bonus coconut milk, I appreciated this extra service and attention, always with a positive smile. Truly a hardworking 👏 employee, deserves a huge praise 👏.

Unless you have 30 minutes or more to wait in line this is just a regular donut store

Worst Dunking Donut ever visited. Purchased a Medium Coffee “Winter Blend” and while drinking I found the coffee to have a medium size gooey slime inside the coffee. Worst experience ever. Contacted dunking donuts customer service and informed them of the finding, then was given a case number and advised that a general manager would call me back and since then I haven’t heard from the general manager. This incident happen on February 1, 2021. Worst Dunking Donut experience ever. Will never again visit this store.