Nice clean store, fast staff and good coffee.
Donuts were delicious. Only wish they'd of had some French crullers. Coffee was very good also.
Laura and Pinky were rude and passive aggressive. You’ll get better customer service literally anywhere else.
Refused to serve cause they wanted to close early
This is my favorite Dunkin in Wichita. I always drive past ever other one to come here. The managers are super nice. Kris is very cool & friendly. The guy working the drive thru always had a smile on his face.
Very rude, no clue of what good service is
Out of curiosity, I gave this location another chance, and it seems like the gm is getting a lot better with how she communicates with staff and customers. The food has never been disappointing, and most of the time the service has been exceptional. I gave the atmosphere 3 stars because you can feel the stress from being understaffed when you're in the store for awhile. I think the store has great potential for when it's fully staffed with employees that stick around longer than a couple months at a time!
Good eats, good drinks, and familiar faces always make for a pleasant experience! the only thing I can think to suggest is maybe have the staff tone-down on openly being glued to their cellphones in front of customers? Just a thought!