Dunkin'

Rude staff & no public bathrooms even though it’s the law? Plus the parking lot SUCKS. I know it’s in a small town but seriously- once you’re in you are stuck and the kids running the front are horrendously snappy and rude. Don’t waste your time.

As a doordasher, I go to many dunkin locations. The staff are always yelling and extremely rude and they do not let customers, and yes dashers, use their bathroom. Go to any of the dunkins on metacom, you'll have a better experience and value for your money, plus a bathroom.

Came in for a Sourdough bacon egg and cheese. After realizing I got 3 halfs of bacon slices for a big sandwich went back and was told corporate orders them 3 slices. "Corporate" I ask, not the owner of the franchise. Been to many DD's never been given this little. Just enough for a croissant maybe, not what I ordered. Told me pay for more bacon. Never again. Didn't threw away because cause running low on sugar. BEWARE corporate greed at its best. You would think they're paying out of their own pockets. Very comfrontational staff. Costumer not appreciated at all. 0 stars

Good food/drinks but workers need to lose the attitude

Messed up my coffee and was rude about it

this place has gone down hill. i live around the corner and travel further to go to an alternative dunkin donuts. the staff here are completely immature and unrpofessional. granted they are a bunch of kids, but they act like children. my most recent visit a friend and i had ordered for pick up through the app. a coolata with whipped cream, some coffee for her and 2 donuts, specififcally a powdered donut and maple frosted. we get there (at 6am mind you) and they dont have powdered donuts but replaced it without asking, with a vanillla cream filled instead of just asking when we got there. on top of that, my friend procedes to declare her alternative choice and they procede to charge her for it, and as she sits down next to me she realizes the maple donut is basically crushed amd most of its frosting is on the inside of the bag. i sit there and bite my tongue because when i grabbed my coolatta, the whipped cream that theyhad managed to top my drink with wa flat..deflated...and totally not appropritae. i didnt bother asking for more whipped cream in fear theyd have to tell me they had none (at 6am in the morning) i didnt need excuses. but what happens next is beyond me. mind you, the staff is all girls, and as 2-3 (also young females one of which must have worked there) enter the store and the girls working and the one in line are going back and forth in harassment. it appeared that the one that walked in was being bullied. one of the working staff kept telling her to "shut up" and the bickering continued making it very uncomfortable for my friend and i to remain in the store. the vibe got so wack that we went outside in the pouring and freezing rain 6 minutes ahead of our uber arriving, just to stop the gross energy coming from the staff their behavior, i know this review will probably have little affect on the business or staff as a whole, but if it reaches the ears of those unrpofessional and rude staffworkers, may it shame them into growing up and respecting the money they work for. best of luck. Kid-friendliness: i wouldnt bring my kids here unless i wanted to show them behavior to avoid

The morning staff need to change there attitude there very rude in the mornings, a few times my order has been wrong and I get an Attitude when I ask them to fix it sometimes I go in and the staff are arguing infront of customers, I get it can be busy at times but lose the attitude

The building on Metacom Avenue next door to Pio's is my favorite one. Service is excellent.

I've been ordering a large order via mobile for over a year. Every Monday I spend $50-60 per. I will no longer be doing so. I'll explain. My issues started initially were tied to my mobile orders. I would arrive and my order was never ready. Even when ordering an hour ahead of time every time. I couldn't understand why it was never ready and had to wait. Of course, I wasn't happy. Come to find out, its an issue w/the ordering system. You could order days in advance, the staff isn't alerted until 10 mins prior to the chosen pick up time. I would have had no way of knowing this and the staff response wasn't expected nor warranted!! I explained that I was ordering well in advance, even showed her the screenshot of what time I ordered, only for both of us to realize where the disconnect was. Quality of service completely changed after that. Every order is missing something every single week (which means one of my staff isnt having breakfast that day due to store error). I select the donuts I want based on what I know will be eaten, only to get whatever they want to toss in leaving 1/2 of the donuts go to waste! I have been told a few times that I can go to the app for a refund, which I tried, couldn't figure out, left feedback and never got a response. I refuse to continue to pay for the awful service! Except for the woman who I believe to be the manager (longer sandy colored hair), the current morning staff are nasty/rude. 100% unacceptable. I will find another local business to support that appreciates the business.

I HATE to leave bad reviews. And I know people are busy at work and especially at Dunkin’s… but this was pretty bad. I had a bad feeling at the drive through cause the girl was really snappy taking orders. Then I pull up and they give me a small instead of a large… which I wouldn’t really care - again I know how busy it is. But when I mentioned it, I legit snapped at ( I don’t want to say yelled cause s that’s not quite accurate )- the girl rolls her eyes , tells me I was only charged for a small and to pull forward. I was so taken aback with how rude she was i just pulled off. Then i checked and she just lied. Again, I don’t care about the 3 dollars - the rudeness was inane.