Waited for 10 minutes on a delivery.Pick up ended up leaving without the order.Because I could not get help from the employees. All I heard while I was there is the person at the counter complaining that they had to come in on their day off and it's not their problem that stuff is late. It's both unprofessional and foolish to put a person like this on the opening shift as your main person.
Between the Erie blvrd and James st location I doubt there's a worse location in New York state.
Service was poor, she had a hard time understanding what I asked. Usually out of ingredients for refreshers and rarely had the donut I ask for.