Again, I paid a premium for a latte extra espresso shot. I get home to 2 brewed coffee. If it was a one off, then I wouldn’t complain. It’s an EVERYDAY thing. The staff are always pretty rude too. I go here because my daughter LOVES your donuts….. that’s why you get 2 stars and not 1
Food was fine but boy is the girl at the drive thru check out MISERABLE!!!! Call me old fashion but when someone says hello...you say hello...when someone says thank you...you say your welcome...it was really bad. I don't get this generation, if you don't like your job get a new one and until you do, drop your attitude at the time clock. It is not the customer's fault and it shouldn't be taken out on them. She made me feel really uncomfortable and like she hated me for existing...I almost asked her why she refused to respond appropriately to my standard pleasantries associated with proper manners i.e. saying your welcome to my multiple thank yous, I genuinely want to understand. If you want some good food with a side of bad attitude and an attempt to ruin your day this is your place...
Updating my review, since they renovated everything has been much better about this location. Your order is correct and they always have the donuts we ask for. A great improvement from a year ago.
Food was fine, but while waiting for my order you could hear the manager just barking orders to the employees and then he was rude to me, the customer as well. I would not recommend this Dunkin' Donuts unless that man (manager) is not there. I feel badly for the staff especially because the one kid working there was really friendly to a customer, and the kid that took our order was friendly and helpful as well. I agree with other reviewers in that the service was kind of slow. They didn't seem to be able to keep the flow of food going well.